We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,718 reviews.
Collection on time ... delivery with no problems.
17/04/12
fantastic easy to use service. van arrived early in the morning so didnt need to wait about. would def use again and recommend. Thanks yo
17/04/12
excellent always collect when required and always deliver next day
17/04/12
Excellent service as always "AAAAA"
17/04/12
Just keep doing everything the opposite to interparcel (the worst company in the UK)!!!
17/04/12
It was all very clear, very easy and very cheap. Thank you
17/04/12
Could do with tracking on Nightfrights long parcels
17/04/12
Nightfreight tracking will come later in the year as they are working on it now.
Collected and delivered with no problems! Great service as always!
17/04/12
No comment left by this customer.
17/04/12
Excellent service as usual. great prices!! Will definitely use you again!!
17/04/12
No comment left by this customer.
17/04/12
The parcel was not picked up for three days
17/04/12
no problems will defo use again thank you
17/04/12
No comment left by this customer.
17/04/12
Collection on the date and before the time allocated. De
17/04/12
No comment left by this customer.
17/04/12
No comment left by this customer.
17/04/12
No comment left by this customer.
17/04/12
very fast and efficient, really impressed thankyou.
17/04/12
brilliant service will use again and again. 5*
17/04/12
sometimes you turn up and sometimes you dont.
17/04/12
Our Response: All orders are passed on to your selected courier. After all if they don't do their bit they can't make any money and neither can we!!
Perfect - very easy and pleasant
17/04/12
No comment left by this customer.
17/04/12
Really pleased with your service, website and the ease of the trasaction, will recommend and use again
17/04/12
Thank you and it's great news that you will be recommending us.
No comment left by this customer.
17/04/12
Easy to organise, good service and cost effective. Thanks.
17/04/12
No comment left by this customer.
17/04/12
simple, effective, quick and absolutely no hassle.
17/04/12
No comment left by this customer.
17/04/12
No comment left by this customer.
17/04/12
No comment left by this customer.
17/04/12
No comment left by this customer.
17/04/12
No comment left by this customer.
17/04/12
Service excellent, thank you
17/04/12
Recent pick ups/deliveries have all been very good
17/04/12
No comment left by this customer.
17/04/12
I can set only the day of the collection, and not the hours. It would be really god to set this one as well, because I have to wait at home.
17/04/12
We agree with you but we can only offer what the couriers say they can manage and that's an "any time" collection window.
No comment left by this customer.
17/04/12
sat in all day waiting did not arrive went to wrong address had to take item to Courier depot myself
17/04/12
No comment left by this customer.
17/04/12
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