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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,416 reviews.
No comment left by this customer.
06/03/12
excellent responce,no fuss,great to use.
06/03/12
No comment left by this customer.
06/03/12
great service so far
06/03/12
No comment left by this customer.
06/03/12
It would be useful to have a smaller/shorter pickup timeframe (eg 0730-1730 is a long time to stay in at home for a 5-minute pickup!)
06/03/12
I always use Parcel Monkey for a fast, reliable, affordable service. Keep it up:-)
06/03/12
No comment left by this customer.
06/03/12
Parcel was collected and delivered within the timeframes given. Website easy to use. Would definitely recommend.
06/03/12
No comment left by this customer.
06/03/12
No comment left by this customer.
06/03/12
fast, flexible and no problems!! Thanks
06/03/12
Good Service. Good communication. Good price. Good City Link.
06/03/12
Quick transaction pleasant couriers Very satisfactory Thank You!
06/03/12
No comment left by this customer.
06/03/12
The only thing I could improve on is choosing, or you giving us the collection time window.
06/03/12
No comment left by this customer.
06/03/12
No comment left by this customer.
06/03/12
EXCELENT SERVICE WOULD RECCOMEND THIS SERVICE, EASY TO USE, RELIEABLE , CAN NOT FAULT AT ALL!!!
06/03/12
No comment left by this customer.
06/03/12
No comment left by this customer.
06/03/12
No comment left by this customer.
06/03/12
No comment left by this customer.
06/03/12
Great service as usual. Thanks
06/03/12
Easy and simple
06/03/12
No comment left by this customer.
06/03/12
I find your international postage very expensive. Recently, you quoted £199 to Tawain and most other couriers were quoting £70.
06/03/12
Easy and reliable service
06/03/12
great service would recommend thanks
06/03/12
I am growing tired of Citilink missing their scheduled collection. This has happened again yesterday and I may have to use another courier.
06/03/12
Parcel Monkey's website was very easy to use. However, City Link weren't quite so efficient!
06/03/12
very satisfied, thanks alot
06/03/12
Very impressed with fast and ecconomcal service.
06/03/12
No comment left by this customer.
06/03/12
No comment left by this customer.
06/03/12
Good quick economy service with CityLink. Good value insurance rates too. Your competitors overprice them.
06/03/12
Very easy to use, and kept updated. An email with the tracking number would be good though, as I has to sign back in to find it.
06/03/12
allow same day bookings with cut off times of 10am for collection.
06/03/12
First time used, very good, will use again.
06/03/12
excellent service as usual.
06/03/12
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