We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,567 reviews.
Very efficient
06/05/12
it would have been good to know if the pick up was AM or PM...there was a bit of a waste of a day while waiting.
06/05/12
We can only provide collection times that the couriers themselves can manage. At the moment this is "anytime"
Easy signup, good value
06/05/12
No comment left by this customer.
06/05/12
No comment left by this customer.
06/05/12
Thank you
06/05/12
No comment left by this customer.
06/05/12
No comment left by this customer.
06/05/12
Citylink usually very good but occasionallly miss a collection when a relief driver is put on to cover for absentees
06/05/12
easy to arrange on line and the 1hr collection time slot is great
06/05/12
No comment left by this customer.
06/05/12
No comment left by this customer.
06/05/12
As per normal, EXCELLENT yet again,please do not change
06/05/12
No comment left by this customer.
06/05/12
Collected & Delivered on-time 1st class
06/05/12
No comment left by this customer.
06/05/12
excellent service. courier came before dinner time so no need to wait at home all day also delievered next day dinner time. friendly drivers
06/05/12
No comment left by this customer.
06/05/12
Cheapest quote by a long shot, will definitely use again
06/05/12
Fantastic!!
No comment left by this customer.
06/05/12
No comment left by this customer.
06/05/12
Recommended. Thank you
06/05/12
No comment left by this customer.
06/05/12
Collection and delivery excellent,but you need special offers for anyone sending in large quantitys
06/05/12
did exactly what it said on website...AGAIN !!!
06/05/12
if you could take paypal its would be a perfect service.
06/05/12
No comment left by this customer.
06/05/12
great service no complaints at all.
06/05/12
Everything went according to plan
06/05/12
No comment left by this customer.
06/05/12
Collected before midday and delivered the next day before midday
06/05/12
Fantastic!!
Parcel should have been collected Mon for next day del. No one contacted me. I had to call tue a'noon & Courier collected at 17.50. POOR.
06/05/12
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
Excellent service as always. Many thanks
06/05/12
Spot on thanks
05/05/12
Still waiting for my parcel to arrive as it was never picked up on the requested day because the driver didnt have time so cancelled the job
05/05/12
No comment left by this customer.
05/05/12
Parcel Delivered to Netherlands at a reasonable cost and on time.
05/05/12
We have recently discounted our prices into Europe by road so it's great to see our customers are enjoying this.
very pleased with service from parcel monkey, will use them again
05/05/12
2 Packages meant to be picked up on Tues did not go until Fri. I've paid for overnight delivery that will take a week, Horrendous service.
05/05/12
No problems at all . 1st rate service . Parcel Monkey ticks all the boxs.
05/05/12
