We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 217,466 reviews.
I like the new way the website works for making orders, big improvement! Have frequent problems downloading labels though.
17/10/11
service was great thank you
17/10/11
Really fast and efficient. I would certainly have no hessitation in using you again. Thank you! :-) A++++
17/10/11
No comment left by this customer.
17/10/11
No comment left by this customer.
17/10/11
pick up from home and recorded delivery at an affordable price cannot be beaten.
17/10/11
parcel is still not delivered
17/10/11
Didn`t turn up to collect parcel on date stated.
17/10/11
No comment left by this customer.
17/10/11
Reliable, value for money
17/10/11
Item Collection By Leaving In Safe Place Would Benefit YOU (leave behind a card on collection) & Customer. VAT Inclusive prices please.
17/10/11
Faultless, Thanx Muchly..
17/10/11
No comment left by this customer.
17/10/11
I use Parcelmonkey on a regular basis and they never fail to deliver a good service.
17/10/11
Good service. Very good prices. It really helps me with my clients with keeping the P&P down as low as possible
17/10/11
No comment left by this customer.
17/10/11
great service!!A+++++++
17/10/11
No comment left by this customer.
17/10/11
Excellent service all round
17/10/11
Collected and delivered without any problems. Just wish I didn't have to wait for labels or print them as I have no printer.
17/10/11
No comment left by this customer.
17/10/11
No comment left by this customer.
17/10/11
good
17/10/11
Excellent service as always. Thank you.
17/10/11
No comment left by this customer.
17/10/11
No comment left by this customer.
17/10/11
No comment left by this customer.
17/10/11
No comment left by this customer.
17/10/11
sorry i meant very good
17/10/11
Ringinging custumer with rough time of collection of items beforehand can be really helpfull, so people don't have to wait in all day.
17/10/11
No comment left by this customer.
17/10/11
WHAT MORE CAN I SAY EXCELLENT SERVICE THANKYOU
17/10/11
All very good - thanks
17/10/11
great service- although parcel tracker with dhl did not work. very easy to use overall
17/10/11
Parcel collected timeously - very good. However it was not delivered the next day but the day after that!
17/10/11
YET AGAIN TOOK 3 DAYS TO COLLECT WONT BE USING YOU OR CITY-LINK AGAIN HAD NO "SORRY "FROM YOU, SO YOU DONT CARE ABOUT POOR FEEDBACK RUBBISH
17/10/11
I am impressed, not only with the excellent price, but with the second delivery due to the recipient not being at home,within the price. 5*
17/10/11
Been waiting one week for collection,Booked the parcel three times on the phone but no one turned up.Normally been very good in past.
17/10/11
A GREAT SERVICE, BUT IT WOULD BE GREAT TO KNOW A ROUGH PICK-UP TIME SO YOU DON'T HAVE TO STAY IN ALL DAY WAITING FOR THE DRIVER TO ARRIVE.
17/10/11
pick up on time and delivery next day. Excellent service. Will definately use this service again.
17/10/11
