We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,718 reviews.
Great service thank you
17/04/12
No comment left by this customer.
17/04/12
Everything you need to do,just keep all things like are now.Thank you for good services
17/04/12
No comment left by this customer.
17/04/12
only problem was the tracking information, it wasn't live.
17/04/12
Excellent collection and delivery time
17/04/12
thank you so much keep up the good work
17/04/12
Thank you so much.
very good service always
17/04/12
Service was very good - packages collected and delivered without problem
17/04/12
It is a real pain that I have to go through such a complicated process of registering etc just to send a parcel. Not good when in a hurry!!!
17/04/12
No comment left by this customer.
17/04/12
Had a parcel damaged. This was a statue made from resin and pratically indistructable, whoe did this damage occur?
17/04/12
Our Response: Sorry your item was damaged in transit. Please contact our support team who will help you start a claim.
Thank you
17/04/12
a reliable service as usual
17/04/12
Very good. Online booking works well for me. Prices creeping a bit higher lately.
17/04/12
Glad to see you are happy with our online booking process. Our prices will only rise if the couriers we work with increase theirs.
better pick up time window. Aanytime on day X isn't really that convenient!
17/04/12
We understand that but can only provide our customers what the couriers themselves can manage.
very quick collection and delivery, I will use you next time ! many thanks Graham. Portsmouth
17/04/12
Thanks Graham from Portsmouth, come on you Saints!!
reasonable prices, you usually collect on time, and the driver can use his head
17/04/12
We recommend our customers try and get to know their delivery driver as they are willing to help out as best they can with collection times etc.
very efficient, no problems at all
17/04/12
Excellent service. You do what you say. I am spreading the good word. thank you so much.
17/04/12
Thanks very much for recommending us.
No comment left by this customer.
17/04/12
No comment left by this customer.
17/04/12
No comment left by this customer.
17/04/12
A very stress free process... Love it.
17/04/12
parcel still in your network after a week after booking next day delivery.
17/04/12
Company never picked up the item, and now they are messing me about when trying to order redelivery
17/04/12
Price was great...but not delievered next day as requested
17/04/12
No comment left by this customer.
17/04/12
Brill service
17/04/12
Good service, thank you.
17/04/12
You did what you said what you would do! Thanks
17/04/12
Courier were appalling last week - lie after lie - parcel still here having got rain damaged outside awaiting promised pick up - Dreadful
17/04/12
No comment left by this customer.
17/04/12
Simply did not collect the package - no explanation at all - this is happening all too often.
17/04/12
No comment left by this customer.
17/04/12
The item has not been delivered yet, and I have been informed that it is damaged. Not impressed with Courier
17/04/12
Very good service as usual, many thanks
17/04/12
Collected on time at price quoted and recieved with awesome tracking on line A1 Service
17/04/12
No comment left by this customer.
17/04/12
No comment left by this customer.
17/04/12
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