We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,257 reviews.
Courier messed up and delivered the wrong parcel. Other items weren't there next day as promised.
22/04/12
No comment left by this customer.
22/04/12
No comment left by this customer.
22/04/12
No comment left by this customer.
22/04/12
no problems although a collection time slot would be rather useful!
22/04/12
try answering my question , why havent you collected my parcels yet ? ref pm1300652 cc 9749343
22/04/12
No comment left by this customer.
22/04/12
a excellent delivery keep up the good work
22/04/12
Fantastic service, half the price of Parcel Force and collected from my door, shame the courier gave no indication of collection time A+++++
22/04/12
Post pick up time slots that are available
22/04/12
courier was vert polite, tracking service was fab, would deffo reccomend and buy again!
22/04/12
Thank you, that's great for us to read.
very pleased with recent pick up and delivery
22/04/12
speedy collection and delivery, reasonable price
22/04/12
very good service, picked up the date they gave.. parcel was with me the day after! Great.. And very cheap!
21/04/12
delivered very fast. thank you
21/04/12
No comment left by this customer.
21/04/12
Very happy thanks :)
21/04/12
everything went smoothly thanks. good reliable service
21/04/12
Great service, All though i Had not left the parcel in the right place they still found it and delivered it on time. Will use again!
21/04/12
No comment left by this customer.
21/04/12
This is the first time we've used you and we're extremely impressed. We may now decide to use you regularly.
21/04/12
Thank you for making your first order with us and let's hope you come back soon.
fantastic service
21/04/12
No comment left by this customer.
21/04/12
No comment left by this customer.
21/04/12
no problems good service thanx
21/04/12
Booked with Parcel Monkey when Parcel2Go couldn't get the booking done and service has been excellent throughout.
21/04/12
Fantastic!!
No comment left by this customer.
21/04/12
i sent two boxs and they were both damaged, items inside were badly damaged, waiting for photos will contact you soon, thanks
21/04/12
Our Response: Sorry your item was damaged in transit. Please contact our support team who will help you start a claim.
Am or PM collection would be nice
21/04/12
Just as soon as our courier partners can offer this we will provide it to our customers.
Stop offering Yodel would probably improve your image :) Very happy with all other couriers/service after resolving multiple Yodel fiascos
21/04/12
We don't sell Yodel!!
Efficient and speedy service. Recommended courier service.
21/04/12
No comment left by this customer.
21/04/12
First Class Service, just about to send more items on the strength of this, Thankyou.
21/04/12
Thank you very much.
good service and a good price
21/04/12
It would have been bettering an excellant service if you could advised an approximate time you were going to collect the package.
21/04/12
No comment left by this customer.
21/04/12
No comment left by this customer.
21/04/12
No comment left by this customer.
21/04/12
very easy to set up and fantastic service. Will definately use your service again.
21/04/12
My only complaint was that there was no option to stop my card details being kept for future use. I like to choose who keeps my details.
21/04/12
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