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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,878 reviews.
Great service, will certainly use it again.
08/06/12
No comment left by this customer.
08/06/12
Super service
08/06/12
Very sensibly priced. collection and delivery dates as promised.Many thanks.
08/06/12
No comment left by this customer.
08/06/12
happy with service thanks
08/06/12
No comment left by this customer.
08/06/12
the parcel hasnt arrived and seems to be lost, not happy, obviously, this isnt your fault, its Couriers.
08/06/12
Touy site is 1st class but Courier are dreadfull. The break so much, do not leave cards when customers are out. 90% of business now to UPS
08/06/12
Package arrived safely. Confusing instructions regarding Customs Labels on website.
08/06/12
if the scedule of pickup could be for smaller slots, instead of waiting all day for it
08/06/12
No comment left by this customer.
08/06/12
No comment left by this customer.
08/06/12
Excellent service and price as always !
08/06/12
Very disappointed in the service I have received from Courier. Due to the company’s incompetence the contents of my parcel are damaged.
08/06/12
parcel not even arrived yet:-(. was supposed to be here yesterday.
08/06/12
No comment left by this customer.
08/06/12
on time
08/06/12
very good, good internet communication and competetive costs, any delivery jobs going please?
08/06/12
No comment left by this customer.
08/06/12
as always quick service from start to finish
08/06/12
Would have been useful if could have had a pick-up time/window from CityLink, rather than just a date
08/06/12
Very good but why did I keep receiving e-mails with customs declarations info every time a checked in to monitor progress?
08/06/12
keep it up, thankyou very much
08/06/12
great service as usual!
08/06/12
ONCE AGAIN EXCELLENT SERVICE. DRIVER ANDY PLEASENT AND HELPFUL. MANY THANKS
08/06/12
Like an *****, I tried P2G this week - 3 days later still I still have my parcels - What a massive mistake -Parcel Monkey rocks
08/06/12
Excellent as always - I hate it when I have to use other providers for benefit of PayPal though! :(
08/06/12
No comment left by this customer.
08/06/12
Great service and good price. Shame the prices have gone up but I guess everything has gone up!
08/06/12
I just found you on Google and will definatly be using you from now on!
08/06/12
Once again, a brilliant service
08/06/12
Good pick up and customer happy at delivery thanks
08/06/12
No comment left by this customer.
08/06/12
great price, great service and an easy online booking service also
08/06/12
No comment left by this customer.
08/06/12
Informing people of an a.m. or p.m. delivery would be helpful, otherwise very good.
08/06/12
My wife waited in all day; rang at 5pm, to see what had happened - the driver rang 5 mins later; he'd not been told of our collection.
08/06/12
was happy with everything besides the driver come late cause he got lost.
08/06/12
What ever your doing keep doing it.........A++ service
07/06/12
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