We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,261 reviews.
parcel was collected a day late and still has not been delivered four days later, terrible service
27/07/12
perfect as always thanks
27/07/12
Great service so far everything running very smoothly. Hope it continues. Thanks
27/07/12
Nice one!
27/07/12
Great service from city link as usual.Really pleasant ,friendly driver. Thank you
27/07/12
We always advise our customers to get to know their local driver as they will often work around your needs.
parcel arrived much sooner than anticipated - thank you
27/07/12
No comment left by this customer.
27/07/12
No comment left by this customer.
27/07/12
No comment left by this customer.
27/07/12
No comment left by this customer.
27/07/12
Exactly as Advertised and promised - efficient and good value. Faultless.
27/07/12
Easy to book but very annoyed did not collect even though waited in all day had to deliver to depot next day.
27/07/12
No comment left by this customer.
27/07/12
Very satisfied with the service. First timer.
27/07/12
It would be very useful to have morning or afternoon pick up slots and morning or afternoon delivery slots.
27/07/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
No comment left by this customer.
27/07/12
first class will be using your service again
27/07/12
Thought the service was overall very good. The website needs to have the important information easier to find, ie pick up times etc.
27/07/12
Excellent Service will use you in the future, many thanks
27/07/12
Excellent as usual
27/07/12
item collceted ontime and delivered with no problems
27/07/12
No improvements necessary!
27/07/12
Our local driver is top man
27/07/12
We always advise our customers to get to know their local driver as they will often work around your needs.
Very good service, my only worry is the lack of tracking with night freight but so far everything has gone well
27/07/12
Nightfreight tracking will be available in full by September / October as they are currently developing their whole technology and courier set up.
No comment left by this customer.
27/07/12
No comment left by this customer.
27/07/12
Used the service for the first time. Pick up on time, delivery good and me satisfied. Getting more parcels ready. Who will deliver?PMONKEY!
27/07/12
That's music to our ears!!
Very good service as usual
27/07/12
No comment left by this customer.
27/07/12
No comment left by this customer.
27/07/12
Great speedy service as always, Well done!!!!!
27/07/12
On time, quick & efficient.
27/07/12
Delivered in a couple of days with no problems at all! Thanks
27/07/12
No comment left by this customer.
27/07/12
No comment left by this customer.
27/07/12
I am very satisfied with the service of Parcel monkey.
27/07/12
The courier didnt turn up to pick up the parcel, Parcelforce were unable to explain why no one had turned up.
27/07/12
No comment left by this customer.
27/07/12
No comment left by this customer.
27/07/12
No comment left by this customer.
27/07/12
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