We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,757 reviews.
so easy and straight forward will use again
24/07/12
No-one came to collect the parcel - worked from home the whole day - carrier reckons they turned up - which was untrue
24/07/12
No comment left by this customer.
24/07/12
Well considering it hasn't arrived at it's destination dispite numerous emails from me & recipient you have done awful! Pls sort it out...
24/07/12
No comment left by this customer.
24/07/12
A feature to send a label to a third party if having something collected without them logging into my account. Other than that excellent.
24/07/12
No comment left by this customer.
24/07/12
PERFECT WHAT ELSE IS TO BE SAID THANK YOU
24/07/12
No comment left by this customer.
24/07/12
Get Hermes on board and you will have all the bases covered
24/07/12
No thanks!!
Parcelforce driver did not turn up on Friday. So was 3 days late
24/07/12
No comment left by this customer.
24/07/12
Offer a same day pick service if paperwork completed by ???
24/07/12
City Link stopped this option back in October. Let's hope they decide to bring it back soon!!
No comment left by this customer.
24/07/12
No comment left by this customer.
24/07/12
No comment left by this customer.
24/07/12
Great Service Will use again Thank you
24/07/12
We booked the collection 3 days ahead and yet you were still a day late on collection, if i do it through another courier always collect on time
24/07/12
No comment left by this customer.
24/07/12
No comment left by this customer.
24/07/12
No comment left by this customer.
24/07/12
Pickup on time and delivery on time. Pleasant and polite driver
24/07/12
Very easy to use very good value thanks
24/07/12
well done.keep it up !
24/07/12
We will always try our very best.
No comment left by this customer.
24/07/12
great service great value, thankyou
24/07/12
No comment left by this customer.
24/07/12
superb and fast, also reliable. if you can get me quotes just under 10 pounds i'd be happy to use this service as my primary parcel company
24/07/12
Gr8
24/07/12
highly reccommended 5*
24/07/12
It would help if, at the quote stage, I was told that a mobile no is req'd for recipient. I've twice had to go back to customers for this.
24/07/12
My customer reported back that the box was severely damaged and a big hole in it...
24/07/12
Our Response: Sorry to read the box was damaged in transit. Should the contents be damaged then please submit your claim and we will deal with it.
No comment left by this customer.
23/07/12
No comment left by this customer.
23/07/12
Great service
23/07/12
Excellent prompt service and price yet again from parcel monkey. Thank you very much.
23/07/12
No comment left by this customer.
23/07/12
No comment left by this customer.
23/07/12
great service. quick pick up - quick delivery
23/07/12
No comment left by this customer.
23/07/12
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