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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,879 reviews.
No comment left by this customer.
11/06/12
Very reliable friendly courier - all good
11/06/12
VERY HAPPY INDEED FIRST CLASS SERVICE
11/06/12
No comment left by this customer.
11/06/12
excellent service, will definitely use again
11/06/12
Cheap price, easy process, good service
11/06/12
More than very good. This is a very reliable way. U would even attract more customers if u drop the prices slightly
11/06/12
Watch this space for some new products that may interest you!!
No comment left by this customer.
10/06/12
There was nothing wrong with the service at all. A suggestion though, would it be at all possible for couriers to attach labels?
10/06/12
The ParcelForce drivers will bring their own labels which should be attached to your items before they leave.
Easy transaction, picked up and delivered as quoted. Very reasonable.
10/06/12
Excellent yet again
10/06/12
I was told my parcel would arrive in Italy to the destination on Friday. it still hasn't been delivered tho it is in Italy!
10/06/12
Our Response: Sorry your item was not delivered on Friday but it is out for delivery in Italy today.
Brilliant service. Quick Delivery and incredible value!!
10/06/12
Thank you very much.
very good and reliable service. reasonable quotes.
10/06/12
Was booked to be collected on Thursday but wasn't collected until 3pm Friday. Not good enough.
10/06/12
perfect as usual
10/06/12
No comment left by this customer.
10/06/12
No comment left by this customer.
10/06/12
spot on
10/06/12
Would have been good to know the approximate time of collection rather than between 8am and 8pm
10/06/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
The parcel was not collected. There has never been a problem previously. Always the same business address (A J Storage). Reply please.
10/06/12
Great service at an amazingly low price!
10/06/12
We had 2 couriers who called for the parcel ! So something went wrong with your process! But it was the best price and a good service.
10/06/12
Our Response: Sorry to read that City Link sent two drivers to collect your item.
I would like to thank Parcel Monkey for an exceptional service. Parcel picked up late afternoon and delivered the next day at10.30am
10/06/12
That's music to our ears!!
No comment left by this customer.
10/06/12
as always
10/06/12
excellent service
10/06/12
Very easy as usual.
10/06/12
PAYPALLLLLLLLLLLLLLLLLLLLLLLLLLLLLL
10/06/12
PayPal is a very expensive service and while other companies allow you to use this and pay more for it this is against the rules of PayPal.
No comment left by this customer.
10/06/12
Very good service.
10/06/12
No comment left by this customer.
10/06/12
Picked up on time. Thank you.
10/06/12
No comment left by this customer.
10/06/12
All good thanks
10/06/12
Great price and service.
10/06/12
All good and went as planned
10/06/12
I got a quote for my parcel to be collected on friday 1st june and to be delivered on the saturday 2nd june however it was not untill wed 6t
10/06/12
Our Response: You did not book and pay for a Saturday delivery.
excellent collection thank you
10/06/12
ANOTHER SUBERB DELIVERY, PROMPT & RELIABLE SERVICE, MANY THANKS!
09/06/12
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