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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,879 reviews.
my daughter failed to locate the parcel by the door and the courier had to come back. he was very sweet about it.
09/06/12
That's great to see that despite a customers error the courier still came back again to avoid a delivery delay.
No comment left by this customer.
09/06/12
great service thanks
09/06/12
Great delivery time, nice helpful driver and parcel arived safely and very cheap prices!!!!! Thank you
09/06/12
brilliant thank you all very much
09/06/12
No comment left by this customer.
09/06/12
No comment left by this customer.
09/06/12
Excellent service - good value (and I looked around at a lot!!), polite friendly pick up and successful delivery - all v pleased!
09/06/12
fast delivery. however, some delicate parts were broken as delivery man did not handle with care
09/06/12
Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
Quick and simple - easier than I thought it would be - very pleased with service - will use again, i'm sure.
09/06/12
Cheap, good service. Just wish had rough guide of collection times
09/06/12
Just a fantastic service
09/06/12
Quick, cheap and easy. Thank you
09/06/12
great service
09/06/12
Thank you, parcel delivered following day. Excellecnt service!
09/06/12
Your service was excellent. Sadly the ebay buyer was a scammer. with your documents I am able to prove this as I have record of him signing
09/06/12
It's great to see that with our info you can win your case against a scammer.
No comment left by this customer.
09/06/12
collection on time arrived safely!
09/06/12
My parcel was collected mid-morning, which meant that I didn't have to stay at home all day - a nice bonus! Delivery time was as promised.
09/06/12
Picked up late and delivered by midday - great service.
09/06/12
No comment left by this customer.
09/06/12
Good service, Picked up in good time and delivered correctly
09/06/12
excellent thank you
09/06/12
Fabulous picked up one day delivered the next, excellent service,and the chap was lovely too thankyou J Richards
08/06/12
Very good service but I dropped the parcel off at the depot a day early and then the driver still arrived the next day.
08/06/12
Service is easy to use and the collection was as required. Excellent service and prices. Thank you
08/06/12
No comment left by this customer.
08/06/12
Quick, value for money service; parcel arrived next day as planned
08/06/12
Another perfect collection and delivery
08/06/12
Collection fine. Delivery scheduled for next working day, 6 June, but package stuck in Epsom depot and not delivered until today, 8 June.
08/06/12
Good service, thanks
08/06/12
Parcel was due for pickup 6h June - still not picked up . What else is there to say ?
08/06/12
The parcel was collected the day after it was supposed to be picked up, a call would have been nice. Not impressed.
08/06/12
Still not collected the parcel after the ed ot eh 3rd working day and 2 re-bookings. Having to reimburse buyer compensation
08/06/12
Very impressed, with your competitive, no hassle service!
08/06/12
excelletnt your part, however i always drop my parcel inot my local parcel force depot,hard work as none of the staff are aware of your firm
08/06/12
Collected, delivered just as requested, no hassel
08/06/12
Easy to buy, easy to track deliveries and collections.
08/06/12
No comment left by this customer.
08/06/12
very good service. top marks
08/06/12
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