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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,872 reviews.
I've used parcel monkey a few times and will continue to do so. Excellent service A********************************
12/06/12
Thanks very much.
No comment left by this customer.
12/06/12
Always reliable and a reasonable price
12/06/12
No-one turned up to pick parcel up, had to take to Swansea 40 miles away. Delivered 8 in the night, very late. Delivered but a lot of work
12/06/12
Easy to book. A more precise collection time would be useful.
12/06/12
No comment left by this customer.
12/06/12
It was an excellent service and that is the reason why I keep coming back. Thanks.
12/06/12
Same day collection for orders placed before 11am. At the same low price
12/06/12
Failed to collect twice!!! Even after phoning 7 times I had to take it to the courier depot myself!!! Courier are a f*cking joke!!!
12/06/12
your service is great , but city link was ****,they collected a day late,which upset everyone down the chain
12/06/12
100% satisfied how do you improve that. thank you
12/06/12
I am wait for the courier of Courier 2 days but he did not came and I had to bring the packages from Courier.
12/06/12
order no. PM9497411377919 WAS NOT DELIVERED NEXT DAY AND NO EXPLANATION GIVEN.i WOULD LIKE A REFUND TO PASS ON TO MY CUSTOMER
12/06/12
The flexibilaity of having the parcels collected and delivered door to door is brilliant
12/06/12
Excellent service as always , I would not use anyone else
12/06/12
No comment left by this customer.
12/06/12
Excellent service
12/06/12
delivered a day late due to driver error so not very happy and also a 40 min automated to Courier 0844 number! i gave up in the end!
12/06/12
very good service
12/06/12
No comment left by this customer.
12/06/12
fast safe secure will use again and recomend thanks
12/06/12
No comment left by this customer.
12/06/12
No comment left by this customer.
12/06/12
Always reliable and speedy collections and deliveries.
12/06/12
Excellent service
12/06/12
Good enough and relaible service, especially considering the destination.
12/06/12
first time i have opted for parvel force but willl be last. it took a whole week to be delivered
12/06/12
all good-many thnaks.
12/06/12
no improvements. very efficient
12/06/12
Our Response: So it should have been 5 stars then........lol
Im NOT happy! Parcel collected a week late! Was ment to be collected 1st june was colllected on 8th recipient still not received 11th june?
12/06/12
driver went to wrong address for collection picked up a day later next day delivery never happend damaged in transit returned to sender
12/06/12
took longer than i thought
12/06/12
No comment left by this customer.
12/06/12
Very easy to use. Reliable collection and delivery
12/06/12
No comment left by this customer.
11/06/12
No comment left by this customer.
11/06/12
parcel showed as delivered on due day but was not delivered until the next day, this caused confusion and inconvenience to my customer.
11/06/12
no online tracking of the delivery but other than that all good !
11/06/12
There is full online tracking for this order but thanks for the 5 star review.
No comment left by this customer.
11/06/12
Delivered as promised. Thank you.
11/06/12
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