-1"/>
We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,879 reviews.
No comment left by this customer.
12/06/12
The best thing you could ever do is stop using city link! They are absolutely diabolical!
12/06/12
Great service!
12/06/12
City did not collect This happens all the time I paid for next day delivery and they did not collect I spent a total of 45 mins on the phone
12/06/12
excellent on time collection (and i hope delivery)
12/06/12
Picked up the package in time and handled with care, will use the service again and recommend it to friends!
12/06/12
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
12/06/12
No comment left by this customer.
12/06/12
No comment left by this customer.
12/06/12
U didn't deliver
12/06/12
No comment left by this customer.
12/06/12
If the collection time was narrowed down or a text an hour before collection would make it better.
12/06/12
very fast service.thank you
12/06/12
No comment left by this customer.
12/06/12
All good thanks
12/06/12
great just great
12/06/12
I have not used parcel Monkey recently due to Citylink continually letting me down. AGAIN TODAY i HAVE HAD A SHIPMENT NOT COLLECTED BY THEM
12/06/12
No comment left by this customer.
12/06/12
Continued efficient service!
12/06/12
No comment left by this customer.
12/06/12
Perfect service
12/06/12
very satisfactory!!!
12/06/12
The site is good but the predominant delivery provider is just bloody useless!! and its PM that takes the money so PM gets the blame, sorry
12/06/12
Our Response: We understand your thoughts.
always a very good service
12/06/12
Booked in parcels with p.force for collection today which have not been collected. I now have to lug them to P.O tomorrow as we're going out
12/06/12
No comment left by this customer.
12/06/12
Courier total waste of time.Picked up parcel on 06/06 on a next day service. The Parcel was not delivered until 11/06. Very annoyed indeed
12/06/12
Parcel collected and delivered next day on time without any problems.Very pleased thanks
12/06/12
No comment left by this customer.
12/06/12
No comment left by this customer.
12/06/12
It was only when the driver came that he pointed out the label had NO BAR CODE. He still took the parcel - but it still hasn't arrived
12/06/12
Our Response: ParcelForce bring their own barcode labels. When using this service ours are just a guide so multiple items don't get mixed up.
Still hasn't been delivered!!! should have been delivered Friday!! very poor.
12/06/12
missed collection again - :-(
12/06/12
No comment left by this customer.
12/06/12
great parcel service,always on time
12/06/12
No comment left by this customer.
12/06/12
I paid for next day pre 12pm delivery of 3 parcels. Only 2 of the 3 parcels were delivered the next day, at 5pm. Last item came a day after
12/06/12
Courier have been dreadful AGAIN - for the third time running they have failed to collect our parcel and we are STILL calling to chase
12/06/12
No comment left by this customer.
12/06/12
No comment left by this customer.
12/06/12
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more