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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,757 reviews.
good service, fast delivery
25/07/12
I cancelled the collection as the item did not need sending but I was still charged the full amount. wont ude again.
25/07/12
Our Response: You are not charged for a cancellation and will be fully refunded within 7 days.
great delivery well happy will use again!!!!!!
25/07/12
Easy to book. Good value. Lovely delivery driver. Thank you very much and keep up the great service.
25/07/12
No comment left by this customer.
25/07/12
Excellent service, easy to book and collected as ordered. Will use again.
25/07/12
No comment left by this customer.
25/07/12
No comment left by this customer.
25/07/12
No comment left by this customer.
25/07/12
No comment left by this customer.
25/07/12
Perfect service - I'd suggest an improvement if there was one! Thank you - will use again!
25/07/12
a wide range of various postage companies to choose from to suit your choice and parcels delivered in good time
25/07/12
No comment left by this customer.
25/07/12
Excellent service,prompt next day delivery.First class
25/07/12
No comment left by this customer.
25/07/12
many phone calls to Courier. net trace said recipient refused delivery. not true. he just recieved parcel today 25/7/12
25/07/12
No comment left by this customer.
25/07/12
1ST CLASS WHAT A BARGAIN, NEXT DAY DELIVERY BY PARCELFORCE
25/07/12
Excellent service, collection/delivery staff are always polite.
25/07/12
You said that it would get there today and as far as I'm aware, it did!
25/07/12
No comment left by this customer.
25/07/12
easy straight forward and very very reasonably priced - thank you
25/07/12
excellent service would use you again
25/07/12
No comment left by this customer.
25/07/12
All went fine. It would be great to have an option that the driver brings the label printed. Not everybody has a printer at home
25/07/12
The money to be saved using us makes it worthwhile to invest in a cheap home printer!!
Great as usual, thank you
25/07/12
No comment left by this customer.
25/07/12
No comment left by this customer.
25/07/12
No comment left by this customer.
25/07/12
Easy to use website, quick availability and clear prices.
25/07/12
Great price and service yet again thanks
25/07/12
Very fast and efficient collection and delivery, great prices too, glad I found you A+++++
25/07/12
No comment left by this customer.
25/07/12
Instead of about 8 hours before item collection, I would have appreciated a couple of phone calls updating me on a possible collection time.
25/07/12
This is down to the courier companies and is not something they offer unfortunately.
No comment left by this customer.
25/07/12
No comment left by this customer.
25/07/12
thanks
25/07/12
100%
25/07/12
A 2 hour time slot is all I could ask for improvement, failing that an am or pm as it is quite a nuisance having to wait in all day, thanks
25/07/12
very easy to use online booking service and cost effective, City Link were also excellent.
25/07/12
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