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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,997 reviews.
Item was collected, it was supposed to be 24 hour next day service, Parcel did not arrive until after the weekend, very bad service, 4 days
13/06/12
Our Response: Your item should have been delivered on Friday but was in fact delivered on Monday. On behalf of the courier concerned please accept our apologies for the late delivery.
yes i am well happy
13/06/12
I know its a hassle when you have many clients, but it would be more convinent to know at what time you are going to collect the parcel
13/06/12
I submitted the order late at night and it was collected promptly the next morning by a very efficient and courtious driver.
13/06/12
Fantastic news!!
No comment left by this customer.
13/06/12
still not sure if parcel arrived, tracking info not been updated since 9th June, how do I make a claim for compensation/loss
13/06/12
No comment left by this customer.
13/06/12
No comment left by this customer.
13/06/12
No comment left by this customer.
13/06/12
First time I used a courier, very fast and cheap will use again
13/06/12
No comment left by this customer.
13/06/12
They still haven't collected the parcel,or contacted me to find out where it is. Very dissapointing!!!
13/06/12
Great price, great service!
13/06/12
Reliable and efficient service
13/06/12
very late collection - after 5.30 and was not delivered until 3 days later!
13/06/12
No comment left by this customer.
13/06/12
Easy to use service & very reasonable price.
13/06/12
No comment left by this customer.
13/06/12
Very bad service
13/06/12
Not so much your fault, but Courier have proven to be utterly useless on the last 2 occasions. Won't be using again
13/06/12
easy to book and prompt pick up.
13/06/12
Had to rebook as driver didn't arrive as requested
13/06/12
I sent my item and upon delivery it was damaged. Three big scratches on the top even though it was packaged thoroughly...
13/06/12
No comment left by this customer.
13/06/12
My parcel was not colllected i was offered discount from my next order however i request a full refund and took my business elswhere
13/06/12
No comment left by this customer.
13/06/12
No comment left by this customer.
13/06/12
No comment left by this customer.
13/06/12
oops sorry, brushed screen on phone and pressed wrong button. very satisfied with service
13/06/12
I payed for next day collection & 24hrs delivery but I had to contact Courier when they failed to pick up they never delivered on tim theI
13/06/12
No comment left by this customer.
13/06/12
Thank you great service
13/06/12
Excellent service
13/06/12
Spot on thanks!!
13/06/12
Spot on yet again!!!!
13/06/12
Courier very prompt, customer very satisfied with City Link delivery
13/06/12
all really good thank you
13/06/12
On the time , without any problems , good service.
13/06/12
No comment left by this customer.
13/06/12
No comment left by this customer.
13/06/12
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