We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,784 reviews.
No comment left by this customer.
27/09/12
No comment left by this customer.
27/09/12
Great Value, Delivered on time to France no problems! Thanks!!
27/09/12
No comment left by this customer.
27/09/12
Good early pickup. Item arrived safely - still in one piece!
27/09/12
;-)
No comment left by this customer.
27/09/12
Parcels undelivered,states no one @ home,cctv @ home proved no del attempted.Then said lost! after 4 days several calls finally del thurs am
27/09/12
Our Response: We are sorry about this and would very much welcome the CCTV footage so we can challenge the courier concerned please.
No comment left by this customer.
27/09/12
it was delivered and in one piece thank you
27/09/12
Would be good if you could give either am/pm collection time.
27/09/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
Great. Efficint
27/09/12
Picked up on time,delivered on time, good price. could not have asked for more.
27/09/12
Great service, collected at 5.30pm from Kent and in my office in Staffordshire before 9.30am the next day!!
27/09/12
Fantastic news!!
No comment left by this customer.
27/09/12
The service was quick, easy, efficient and was delivered within the time scales. Excellent service which I would use again.
27/09/12
It works efficiently for me as it is
27/09/12
Perfect
27/09/12
Was not collected on the day arranged hence late for delivery to my customer V Poor service and no phone number to call and find out why
27/09/12
Email notifications when a parcel is picked up and delivered.
27/09/12
asked courier on Thursday and they arrived Friday... not a good service atall
27/09/12
No comment left by this customer.
27/09/12
Notice of pick up and delivery times (at least am or pm) would make a big difference both ends! Good value, will use again
27/09/12
I like the way that the parcel can be left & collected ,
27/09/12
No comment left by this customer.
27/09/12
You picked it up when you said you would, you delivered it when you said you would - no problems, at all!
27/09/12
collected on time
27/09/12
No comment left by this customer.
27/09/12
No comment left by this customer.
27/09/12
thanks
27/09/12
No comment left by this customer.
27/09/12
Excellent service
27/09/12
another courier , WHICH I USE BEFORE HAS BETTER DEAL WITH Courier , MORE OPCTIONS WITH WEIGHT, TIME DELIVERY, SIZE
27/09/12
Our Response: !!!!!!
No comment left by this customer.
26/09/12
I wish i did not have to sit in all day waiting one time I waited and they did not come it would be a lot better if there was a 2 hour slot
26/09/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
Item was picked up as per notification, driver was pleasant, parcel delivered less than 20 hours later and tracking was spot on :-)
26/09/12
No comment left by this customer.
26/09/12
A great service
26/09/12
Very efficient service, arrived in excellent condition and speedy delivery. Will use again for certain
26/09/12
Thank you very much.
All went according to plan.
26/09/12
No comment left by this customer.
26/09/12
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