We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,582 reviews.
A bit slow sending the lables - over one and a half hours !
07/11/12
Excellent service with detailed tracking
07/11/12
excellent service as usual. no problems and excellent value too!
07/11/12
stop the annoying "vote for us pop up" or i'll have to look for another company its too annoying get rid of it
07/11/12
It would be more helpful if you could give an idea of what time of the collection the day before.
07/11/12
No comment left by this customer.
07/11/12
Brilliant as ever.
07/11/12
No comment left by this customer.
07/11/12
it could be easier to email the postage label to another person, but otherwise everything is very convenient.
07/11/12
3rd time of use and no problems at. Everything completed smoothly.
07/11/12
collected and delivered right
07/11/12
Collected on the day,as arranged.Delivered two working days later.Excellent.
07/11/12
brilliant service will use again
07/11/12
No comment left by this customer.
07/11/12
my package was not picked up on the scheduled date - driver ran out of time - too far from depot ( cornwall ) - no warning this can happen
07/11/12
Very bad communication
07/11/12
NO COLLECTION HAS BEEN MADE TUESDAY OR WEDS
07/11/12
first class service
07/11/12
It would be nice to have a time for collections .... Thanks
07/11/12
Fantastic service, first time I've used parcel monkey but definitely won't be my last.
07/11/12
No comment left by this customer.
07/11/12
I was the recipient, rather than the despatcher. Your service is not really geared up for recipients arranging delivery.
07/11/12
Had to wait in all day for collection eventually at 5pm, wish I'd known approximate time ...
07/11/12
Brilliant service, very pleased, Thank you so much, would recommend to others 5*****s
07/11/12
An expected time of collection would be useful
07/11/12
fantastic service
07/11/12
No comment left by this customer.
07/11/12
No comment left by this customer.
07/11/12
One of the parcels was not collected and I could not enter tracking details to get a new delivery date...Please contact asap....01622 763522
07/11/12
i cannot say how you have done, as according to your parcel tracking system the parcel has not been delivered yet !
07/11/12
poor instruction's and link's to print label's from email's did not work and inaccurate information about courier's requirement's ...VAGUE!!
07/11/12
No comment left by this customer.
07/11/12
great service all round !! will be recommending to friends & family
07/11/12
The collection never happened in the day requested and the delivery was not made until a second attempt. Took 5 days to deliver.
07/11/12
No comment left by this customer.
07/11/12
No comment left by this customer.
07/11/12
Fast, efficient & friendly service. Very easy to set up account & order. Would recommend & use again if the need arises.
07/11/12
very good
07/11/12
What be nice if you could be more time specific I.e. Am or pm.
07/11/12
Quick easy system to use and entirely happy with the service.
07/11/12
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