We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,271 reviews.
Can't fault you ..cheers
05/11/12
please use paypal !!!!!!!!!!!! you will get more business
05/11/12
No comment left by this customer.
05/11/12
No comment left by this customer.
05/11/12
nothing it was easy service to use. Thank you.
05/11/12
easy quick and good
05/11/12
No comment left by this customer.
05/11/12
Very happy with the service and saves me standing in queue at the post office
05/11/12
Driver very polite. But would be a bit of a help if you could give a time slot when the driver is collecting.
05/11/12
No comment left by this customer.
05/11/12
Excellent service , the goods were collected from my moms house and the driver carried the goods out ,my mom said he was lovely!
05/11/12
It was all fine! Would definitely recommend on price and quality of service - no problems!
05/11/12
Parcel was picked up in Suffolk and arrived at its destination in Pylona ,Rhodes Greece just 6 days later, so very pleased with service .
05/11/12
brilliant , as always , I will always recomend to others....thank you
05/11/12
There was no information about pick up times on the website and the collection was missed due it being so late in the evening
05/11/12
Good value, very easy to use
05/11/12
Easy to follow instructions, collected on the given day, no problems at all, thank you
05/11/12
As always, fair prices, excellent service,helpful drivers. Keep up the good work.
05/11/12
No comment left by this customer.
05/11/12
No comment left by this customer.
05/11/12
Excellent service as usual, i will continue to use you when i need to send big items, thanks.
05/11/12
I've sent dozens of parcels over the year.- never had a problem. Price does seem to be going up though (esp compared to Ebay couriers)
05/11/12
Disappointed with Citylink 'next day' - took two days to arrive.
05/11/12
How could you improve perfection !
05/11/12
YAY!
05/11/12
No comment left by this customer.
05/11/12
Great service. Many thanks and excellent value for money. I will use you again.
05/11/12
I emailed 2 times on 1st and 2nd November with instructions to change delivery address. NOBODY got back to me! I had to get the parcel back!
05/11/12
No comment left by this customer.
05/11/12
Your webpage was most informative and the tracking system excellent, Well Done
05/11/12
Please note "Poor" and "Very Poor" are NOT accepted by your database. Today 05/11 we await delivery of our parcel scheduled for 31/10.
05/11/12
No comment left by this customer.
05/11/12
Excellent service , smooth transaction wOuld highly reccomend
05/11/12
Thank you and it's great to see you will be recommending us.
My parcel got sent to the wrong place..... potential lost of customer and goods. costing me around £3000 . thanks
05/11/12
Our Response: Tracking shows the item was delivered in Bristol as per the delivery address details!!
an AM or PM pick up would be very helpful
05/11/12
Easy to use siteollected
05/11/12
Long parcel via Nightfreight. Very low cost and high speed. Excellent service, except no way to confirm delivery (except calling recipient)
05/11/12
Nightfreight are working on their tracking technology so we hope to bring this to you very soon.
Good service, fast courier pick up and delivered to Japan in excellent time- buyer was very pleased. Will definitely use again
05/11/12
Thank's for booking via our own International service and we are glad you like it :-)
No comment left by this customer.
05/11/12
No comment left by this customer.
05/11/12
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