-1"/>
We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,009 reviews.
No comment left by this customer.
27/09/12
Citylink let you down this time. They're usually very good but failed to collect on day specified, I had to chase them!!!
27/09/12
Our Response: Please accept our apologies for this.
Very easy to use, maybe maximum dimensions for each service would help steer people quicker to the right product
27/09/12
No comment left by this customer.
27/09/12
No complaints, all things dealt with first class. Great price,great service. Thanks
27/09/12
Thank you.
AM or PM would be very helpful but appart from that...excellent choice of deals & clear pricing. Thank you.
27/09/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
No comment left by this customer.
27/09/12
worked out okay this time, but thing have gone wrong before. great prices though.
27/09/12
First collection failed when there was someone home. This caused a delay over a weekend. Two attempts at simple pick up is not good enough
27/09/12
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
I have booked with parcelmaonkey a few times and was wuite pleased so far. This time the parcel was not collected the day stated. Shame!
27/09/12
The service done what it saud on the tin. No hassle pick up however personally i would prefer more "printer not required" quotes.
27/09/12
Excellent service yet again at a fair price
27/09/12
all round great service, might be even better if one could pay with paypal
27/09/12
PayPal is a very expensive service and while other companies allow you to use this and pay more for it this is against the rules of PayPal.
excellent service as always,very efficent, super guy that picks the parcel up from city link,always very helpful
27/09/12
We always advise our customers to get to know their local driver as they will often work around your needs.
everything went as expected
27/09/12
No comment left by this customer.
27/09/12
excellent 5*
27/09/12
No comment left by this customer.
27/09/12
letting me buy next day delivery guarenteed for more money, pick up on a friday, and knowing full well you'd deliver it monday
27/09/12
Our Response: If you want a delivery on a Saturday then please buy our service marked as "Saturday delivery."
We missed the courier collection by 5 mins and they would not recollect or let us drop off (DX) I am disgusted and had to book another couri
27/09/12
No comment left by this customer.
27/09/12
No comment left by this customer.
27/09/12
No comment left by this customer.
27/09/12
Easy to order the collection online, collected as per schedule, great service
27/09/12
No comment left by this customer.
27/09/12
No comment left by this customer.
27/09/12
broke my tv and when turned up driver very rude would never use this again !
27/09/12
No comment left by this customer.
27/09/12
Service was great and very reasonably priced
27/09/12
Very good service ...a shame it can't be time slot allocated though as my parcel wasn't collected until 5.15 so I had waited in all day!
27/09/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
Couldn't have been easier, better (or cheaper)! :-)
27/09/12
No comment left by this customer.
27/09/12
Good service
27/09/12
Slow delivery unfortunately, and tracking information not clear to customer.
27/09/12
please only post services that are available to a particular delivery area, rather than all services by a particular company.
27/09/12
Our Response: We provide you with a basic quote if you only enter the size and weight details and a precise quote when you also enter the postcodes.
good service
27/09/12
very good thank you.
27/09/12
No comment left by this customer.
27/09/12
Fast, efficient and smooth collection and delivery!
27/09/12
fast and cheaper than most other sevices , will keep using at this rate , very happy :-)
27/09/12
We are very happy that you are very happy!!
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more