We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,580 reviews.
No comment left by this customer.
05/11/12
No comment left by this customer.
05/11/12
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05/11/12
No comment left by this customer.
05/11/12
Collected as agreed and delivered promptly.
05/11/12
spot on service
05/11/12
very competitive. would use again.
05/11/12
Service very efficient. One small improvement would be to give an idea of what timt to expect courier to pick up but overall excellent.
05/11/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
Excellent service as always, thanks
05/11/12
Very fast and straight forward, as always!!!
05/11/12
VERY GOOD SERVICE WILL USE AGAIN
05/11/12
Our Response: So it should have been 5 stars then........lol
No comment left by this customer.
05/11/12
excellent service next day as advertised, thanks will use again
05/11/12
No comment left by this customer.
05/11/12
No comment left by this customer.
05/11/12
I am in the process of making a claim for damage of part of a delivery. Also the delivery was 24 hours late. Very disappointed.
05/11/12
easy peasy and very smooth experience
05/11/12
No comment left by this customer.
05/11/12
Parcel Monkey, it was a quick pick up, and quick delivery. In all a great experience dealing with them. Thank you
05/11/12
Very impressed! Everything you need to know about the courier companies' services in an easy to use format. And you save money!
05/11/12
Yet again , courier failed to turn up. Had to rebook again ! Then they bought my own parcel back to me instead of delivering it to the reci
05/11/12
No comment left by this customer.
05/11/12
being able to select a collection time would be helpful
05/11/12
Parcel delivered in 5 days.which is acceptable for uk to europe for a ecconmy service.thanks
05/11/12
Our Response: Thank you very much.
Excellent service
05/11/12
Collected and delivered on Time, thank you.
05/11/12
No comment left by this customer.
05/11/12
Excellent service from start to parcel arriving , will be using Parcel Monkey for any future parcel posting
05/11/12
Fantastic news!!
Apologies for the delay in responding. I was waiting for confirmation of receipt which I now have. All good. We will happily use you again.
05/11/12
No problem and thank you very much for your booking.
Quick, without problems, going to use again
05/11/12
Courier still havn't collected 1 week after the collection date
04/11/12
Thanks easy to use with Great competitive prices
04/11/12
excellent service , pickup was quick and parcel arrived safely.Would have been nice to choose a time of pickup as not everyone is in all day
04/11/12
No comment left by this customer.
04/11/12
No comment left by this customer.
04/11/12
City link never picked had to make a compliant
04/11/12
No comment left by this customer.
04/11/12
Great prices with great service
04/11/12
No comment left by this customer.
04/11/12
100% perfect service. Very impressed. Keep up the good work.
04/11/12
We will always try our very best.
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