We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,804 reviews.
i do not like having wait in all day for the delivery guy to turn up at 4pm!! i think you should offer timeslots!!!
04/11/12
Excellent service, thank you Simon Smith
04/11/12
Great service as always
04/11/12
Good prompt service
04/11/12
could not track parcel, arrived opened and damaged, two very upset grandchildren and myself, very disappointed
04/11/12
No comment left by this customer.
04/11/12
No comment left by this customer.
04/11/12
No comment left by this customer.
04/11/12
good
04/11/12
If you were able to narrow down collecting and delivery times, even either morning or afternoon!!
04/11/12
Difficult to get Courier to collect
04/11/12
No comment left by this customer.
04/11/12
This time ok, last time missed two pick up dates. I think Im still owed a £5 voucher from you.
04/11/12
No comment left by this customer.
04/11/12
Very easy good and cheap service
04/11/12
Good service
04/11/12
No comment left by this customer.
04/11/12
Parcel was never collected, very little communication.
04/11/12
excellent service, as always! thankyou.
04/11/12
very easy and simple website, courier was helpfull, and it was easier than i thought it was going to be
04/11/12
No comment left by this customer.
04/11/12
We were let down by a parcel to go collection with city link for 2 consecutive days, had to complain to pay pal to get a refund of them
04/11/12
No comment left by this customer.
04/11/12
The parcellimg requirements should be explained in advance; quote was given, accepted but then told to use a second box which changed sizes!
04/11/12
ALL GOOD
04/11/12
Goo
04/11/12
No comment left by this customer.
04/11/12
as always a very good service
04/11/12
As usual all went well, only improvement is a time slot so don't have to hang about at home until collection made
04/11/12
Excellent service as usual monkey, smashing
04/11/12
pleased with service well done and thanks
04/11/12
Excelent service will recommend.
04/11/12
No comment left by this customer.
04/11/12
No comment left by this customer.
04/11/12
booked citylink deliver before noon, which they did (by a few minutes). good service & reasonable price. Have no concerns and WILL use agai
04/11/12
All good picked up when said and delivered when said. Couldn't of been easier.
04/11/12
****
04/11/12
Our Response: So it should have been 4 stars then........lol
No comment left by this customer.
04/11/12
No comment left by this customer.
04/11/12
make it cheaper
04/11/12
LOL :-)
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