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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,009 reviews.
No comment left by this customer.
28/09/12
Parcel collected and delivered when it should have been. No complaints. Will use you again.
28/09/12
No comment left by this customer.
28/09/12
Quick and efficient
28/09/12
No comment left by this customer.
28/09/12
I was impressed with how easy it all was to arrange. The courier was also very nice.
28/09/12
No comment left by this customer.
28/09/12
No comment left by this customer.
28/09/12
Excellent service!Thanks
28/09/12
No comment left by this customer.
28/09/12
No comment left by this customer.
28/09/12
collection was on time
28/09/12
Easy to use website and CityLink did a great job with pick up and delivery.
28/09/12
No comment left by this customer.
28/09/12
thankyou no problems but you could do with making your internet better for logging parcels to be collected . But great service
28/09/12
never had any issues, its always a pleasure.
28/09/12
Excellent service and courteous staff
28/09/12
No comment left by this customer.
28/09/12
No comment left by this customer.
28/09/12
Fantastic service thank you. First time I have used you and will definately use again!
28/09/12
Thanks very much for making your first booking with us.
No comment left by this customer.
28/09/12
Easy to use, with a nicely designed website. Makes sending parcels simple.
28/09/12
Cheers and we think the same too!!
No comment left by this customer.
28/09/12
Label download unavailable,collection 24 hrs LATE. Waited in all day as wanted to see driver as no label. Awful service. My customer waiting
28/09/12
Our Response: The service you booked has both the label and bag provided by the courier driver.
Very good service, no complaints
28/09/12
excellent no probs
28/09/12
Smooth, quick and easy transaction and delivered on-time. Streets ahead of some other Parcel websites!
28/09/12
That's music to our ears!!
No comment left by this customer.
28/09/12
No comment left by this customer.
27/09/12
Fast quick service and always a speedy delivery to my customers. Many Thanks
27/09/12
City link are rubbish, rude staff
27/09/12
No comment left by this customer.
27/09/12
No comment left by this customer.
27/09/12
No comment left by this customer.
27/09/12
No comment left by this customer.
27/09/12
Excelent service - will use again soon
27/09/12
The parcel was delivered by Courier reference PM_105590_1522480
27/09/12
No comment left by this customer.
27/09/12
Used service twice recently. Online booking, instructions straightforward. Paypal payment perhaps good idea.Collection delivery*****
27/09/12
PayPal is a very expensive service and while other companies allow you to use this and pay more for it this is against the rules of PayPal.
Poor collection service - Courier failed collect first time, over phone, took directions but failed to collect. Collected four days late.
27/09/12
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