We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,271 reviews.
super
04/11/12
Picked up on time and delivered the next day as promised.Wonderful serive I have recommended you to many of my friends and relations, thanks
04/11/12
Excellent service
04/11/12
Collection had to be rescheduled - Householder was adamant they were in the first time. This is the second time this has happened,
04/11/12
No comment left by this customer.
04/11/12
Perfect
04/11/12
No comment left by this customer.
04/11/12
Basically you delivered what you promised and the item arrived at the other end so promptly that I was just amazed. THANK YOU
04/11/12
Thank you very much.
You refused to take a parcel for Jersey but still took my money and have not reimbursed me. You are thieves.
04/11/12
Our Response: Please accept our apologies for this and rest assured a full refund will be made.
No comment left by this customer.
04/11/12
All good....as always...Thanks
04/11/12
I could not find on any paperwork of email the Tracking number.....which was a concern. Package arrived find.
03/11/12
Log in and simply press the green tracking button alongside this order to view the full tracking details.
SUPERB SERVICE. It really couldn't have been better AND, great price! AAAAAAAAAAAAAAA+
03/11/12
Fantastic service, communication kept me informed. Shall use again.
03/11/12
Thank you very much.
No comment left by this customer.
03/11/12
excellent service
03/11/12
No comment left by this customer.
03/11/12
Excellent would use again ! Very pleased
03/11/12
A shame your lighter parcels arnt abit cheaper as i have to go to hermes for them and id rather choose citylink next day, more reliable
03/11/12
More reliable = more money. Hermes is cheap for a reason!!
Brilliant, as ever!
03/11/12
Nothing to add really, very pleased with the service!!
03/11/12
I haven't received it yet.
03/11/12
So easy & quick service door to door brilliant
03/11/12
Slick, easy to use, very efficient interface
03/11/12
No comment left by this customer.
03/11/12
thanks for pick up a1 thank you .
03/11/12
I havnt received my item yet. I've had terrible problems with the service with no way of contacting you to sort it out. Ridiculous not havi
03/11/12
Our Response: Have you sent us a message via our online CRM system?
Absoultly awesome service, was very happy with them will use again!
03/11/12
email on day to be collected to say between 8 & 6pm . Rang after 6 and told it was due tomorrow , not impressed
03/11/12
No comment left by this customer.
03/11/12
It would be better if collection labels were printed & provided by the courier.
03/11/12
Delivery picked up as expected by a very friendly driver. Delivered in one piece at the other end. Great stuff :)
03/11/12
Price is ,fair,service and reliability good and the delivery time very good.
03/11/12
brilliant service collected on time and delivered to Hong kong in four days
03/11/12
No comment left by this customer.
03/11/12
Excellent service once again!
03/11/12
The bike I sent was covered in cardboard yet someone had removed the saddle and stolen the saddle clip. I'd like to make a claim please.
03/11/12
Our Response: Then please go ahead.
Great service at a competitive price, thank oyu
03/11/12
Prompt collection and delivered following day. Would use again without hesitation
03/11/12
Thank you very much.
The parcel arrived battered and broken.
03/11/12
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
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