We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,785 reviews.
Parcel not delivered on time, no card left for my client. He had too ring local depot to track down delivery.
19/11/12
exelent service will u very soon
19/11/12
Brilliant service as always :)
19/11/12
Excellent service and excellent price, i wil certainly use you again!
19/11/12
Thanks very much.
No comment left by this customer.
19/11/12
Very good, efficient and cost effective service, I will use again.
19/11/12
No comment left by this customer.
19/11/12
quick and concise as expected. well done.
19/11/12
No comment left by this customer.
19/11/12
Very good service, thank you.
19/11/12
Thank you. This was a large heavy item 20KG collected and delivered on time for less than £20! Can't ask for more than that!
19/11/12
all good no comment needed
19/11/12
excellent service will use again
19/11/12
Slot was 08:00-18:00 waited in ALL DAY, called at 17:00 to be told it would be after 18:30 when I would be out. Disappointing & frustrating.
19/11/12
Our Response: On behalf of the courier concerned please accept our apologies for this.
No comment left by this customer.
19/11/12
No comment left by this customer.
19/11/12
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19/11/12
No comment left by this customer.
19/11/12
quick good value..would use again x
19/11/12
No comment left by this customer.
19/11/12
Two out of three parcels not delivered!
19/11/12
Used Parcel Monkey for my collection and delivery. Great service! Used Night Freight company and they were efficient too! Would recommend
19/11/12
Thanks very much and it's great to read you were happy with the service provided by Nightfreight.
Can't think of any! Entirely happy with your service. Thank you from a satisfied customer.
19/11/12
No comment left by this customer.
19/11/12
Really pleased with how easy it was to arrange and collection and delivery.
19/11/12
you still have not picked the parcel up yet
19/11/12
No comment left by this customer.
19/11/12
Delivered on time for an important event in Slovenia. Much appreciated.
19/11/12
No problem and thank you very much for your booking.
No comment left by this customer.
19/11/12
very easy to use
19/11/12
First time I have used your company. Easy to use everything needed on your web site. Picked up on the day and all went very smoothly.
19/11/12
At this moment in time, nothing to add, a very excellent service, thank you.
19/11/12
parcel was not collected and phone lines closed and no chat service so noone to help me until Weds 2nd Jan. i may get ebay neg feedback now
19/11/12
No comment left by this customer.
19/11/12
No comment left by this customer.
19/11/12
Collected and delivered on time , excellent service at a good price.
19/11/12
No comment left by this customer.
19/11/12
No comment left by this customer.
19/11/12
Very cheep, no problems whatsoever
19/11/12
PARCEL SHOULD HAVE BEEN COLLECTED ON FRIDAY - IT IS STILL HERE
19/11/12
