We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,804 reviews.
Absoultly awesome service, was very happy with them will use again!
03/11/12
email on day to be collected to say between 8 & 6pm . Rang after 6 and told it was due tomorrow , not impressed
03/11/12
No comment left by this customer.
03/11/12
It would be better if collection labels were printed & provided by the courier.
03/11/12
Delivery picked up as expected by a very friendly driver. Delivered in one piece at the other end. Great stuff :)
03/11/12
Price is ,fair,service and reliability good and the delivery time very good.
03/11/12
brilliant service collected on time and delivered to Hong kong in four days
03/11/12
No comment left by this customer.
03/11/12
Excellent service once again!
03/11/12
The bike I sent was covered in cardboard yet someone had removed the saddle and stolen the saddle clip. I'd like to make a claim please.
03/11/12
Our Response: Then please go ahead.
Great service at a competitive price, thank oyu
03/11/12
Prompt collection and delivered following day. Would use again without hesitation
03/11/12
Thank you very much.
The parcel arrived battered and broken.
03/11/12
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
No comment left by this customer.
03/11/12
No comment left by this customer.
03/11/12
No comment left by this customer.
03/11/12
No comment left by this customer.
03/11/12
No comment left by this customer.
03/11/12
No comment left by this customer.
03/11/12
Very quick, and reliable as usual, will always use again
03/11/12
Cheers.
no comment
03/11/12
Your prices are better than Interparcel so I've switched to ParcelMonkey..excellent service all round, much easier to use.
03/11/12
Thank's and we think the same too!!
Collected on time and delivered very quickly and safely to Slovakia
03/11/12
No comment left by this customer.
03/11/12
Only discovered Parcel Monkey through a friend but what a fantastic service. Will definitely use again! Easy online service.
02/11/12
Thank's very much for making your first booking with us and please say a big thank you from us to your friend :-)
An e-mail confirmation that the parcel has been received would be very useful :)
02/11/12
We do provide a tracking facility for you to check yourself.
No comment left by this customer.
02/11/12
took you 2 1/2 days to another courier after numerous calls
02/11/12
no comment
02/11/12
Great reliable service.
02/11/12
great service, happy with price
02/11/12
failed to collect parcel twice!
02/11/12
need paypal as option for pay
02/11/12
No comment left by this customer.
02/11/12
No comment left by this customer.
02/11/12
Fantastic service
02/11/12
THe service worked as advertised. Bit disapointed to see you do not ad VAT to the prices until check out the cost looks lower than it is.
02/11/12
The VAT price is written beneath the non VAT price on the quote page.
Collected and delivered as promised thanks
02/11/12
No comment left by this customer.
02/11/12
No comment left by this customer.
02/11/12
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