We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,271 reviews.
No problems,very quick delivery,no breakages or lost items,well done
08/11/12
Superb service at very reasonable prices.... Will definitly use again
08/11/12
No comment left by this customer.
08/11/12
i paid for next day and you didn.t collect until 3 days later. i.m disgusted . will tell all to avoid. disgraceful
08/11/12
Everything went as promised. Would use again.
08/11/12
Good quick service, very competitive
08/11/12
No comment left by this customer.
08/11/12
No hassle QED
08/11/12
parcel wasnt collected no call card was left i was in All day and noone buzzed or knocked on my door and then was no answer on the phone
08/11/12
No comment left by this customer.
08/11/12
No comment left by this customer.
08/11/12
your arrangement with neightfreight, is terrible! they have let me down. .every time i have booked! last booking was not picked up for3 da
08/11/12
Nice and easy to make an order. Courier came next day even though I ordered around 1am which is fantastic. Great service!
08/11/12
Would be good if you could give collection time slot
08/11/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
Really wonderful service as usual, quick to deliver and great prices, thank you.
08/11/12
The receiver says the item was damaged refused to take delivery:sayscourier person has made a note of it. Can you send photo where it is now
08/11/12
No comment left by this customer.
08/11/12
No comment left by this customer.
08/11/12
good service except the terrible pick up time. told collection will be on a day but not told i have wait in until evening! very frustrating.
08/11/12
Good service but it would be great to be able to arrange collection by time, same AM or PM, or 2 hr slot, etc.
08/11/12
Needed to know if I could just leave the parcel round the back of the house for collection. Could not find this out.
08/11/12
:) :) :)
08/11/12
bad customer service, for the sake of a few pounds refund on lots of failed deliveries you lost an account that spent £100's per month.
08/11/12
No comment left by this customer.
08/11/12
No comment left by this customer.
08/11/12
Early next day collection and delivered within 5 days as promised to USA from UK. Very pleased with service.
08/11/12
A******************************************* would recommend
08/11/12
You find the best prices possible. You saved me over £20.
08/11/12
staff very polite and helpful delivered on time great service thanks
08/11/12
Clarity and excellent communication made it so easy and not confusing for someone who doesn't do this often.
08/11/12
Very good service & quick delivery
08/11/12
Aiways have good service. Delivery quick and painless
08/11/12
Very happy with service, thanks.
08/11/12
No comment left by this customer.
08/11/12
parcel was booked to be collected on friday 2nd nov , wasnot collected until monday 5th nov , not good enough
08/11/12
The collection was at 5.55pm - we Haydn
08/11/12
A+ well done again thanks
08/11/12
Amazing service very fast , just what I needed :-)
08/11/12
No comment left by this customer.
08/11/12
Great price but let down with promise to come on a certain day and no show. Then promise to come on another day but no show.
08/11/12
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
