We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,804 reviews.
This service works! That's all we need, something that works! Will be a regular user now.
02/11/12
Very good service. Thank you
02/11/12
on time, customer happy
02/11/12
Item was not collected on day I arranged or the next day so I had to take 3 days off work unpaid to wait
02/11/12
No comment left by this customer.
02/11/12
No comment left by this customer.
02/11/12
No comment left by this customer.
02/11/12
no fuss or effort, just worked!
02/11/12
Excellent service - great tracking facility. No negatives just praise. Thankyou
02/11/12
Very good service
02/11/12
Nice easy to use service and saved me money too. Can't ask for more, thanks - highly recommend.
02/11/12
I was very surprised and happy when I got my parcel the day after you collected it, I have you on my favourites list now, thank you. Regards
02/11/12
good service but again like lots of other companies why dont you have a contact phone number
02/11/12
parcel were collected one day later than supposed to be. apart from that all good!
02/11/12
No comment left by this customer.
02/11/12
excellent service
02/11/12
No comment left by this customer.
02/11/12
An indication of the time for collection would be useful
02/11/12
No comment left by this customer.
02/11/12
Your tracking service stopped reporting when the items reached the handling area near Calais, Parcelforce did not report beyond that.
02/11/12
No comment left by this customer.
02/11/12
Site very easy to understand and use, good rates and service, overall pleased with the outcome so will use again
02/11/12
No comment left by this customer.
02/11/12
Great service - would use again.
02/11/12
No comment left by this customer.
02/11/12
No comment left by this customer.
02/11/12
No comment left by this customer.
02/11/12
Spot on, nice and easy process, good communication throughout. Thanks.
02/11/12
Great services as always, I have been trying the new DX service and it is just as good as the others. Well done!
02/11/12
Thank you and it's great to see you like our new and exclusive service with DX.
No comment left by this customer.
02/11/12
No comment left by this customer.
02/11/12
Good price and courier collected & delivered the parcels very promptly. No problems at all. Would use again.
02/11/12
Good collection from home and fast speed for delivery.
02/11/12
No comment left by this customer.
02/11/12
Make the paying system work better
02/11/12
great way of returning or sending items
02/11/12
very simple and easy process, thanks a lot
02/11/12
The only problem was that no tracking information was available and I was never informed that the item had been successfully delivered.
02/11/12
Nightfreight are working on their tracking technology so we hope to bring this to you very soon.
A text sent to my phone to advise collection and delivery times about an hour before the courier turned up would be helpful
02/11/12
Excellent service, speedy delivery, really cheap, highly recommended, thanks
01/11/12
Thank you and it's great to see you will be recommending us.
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