We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,582 reviews.
No comment left by this customer.
10/11/12
Fantastic easy service
10/11/12
All went very well thanks
10/11/12
No comment left by this customer.
10/11/12
Excellent as always! I recently recommended your company to other dispensing practices who now use you and they think it is excelle too.
10/11/12
That's great news, cheers.
Collected on the day ok. Tracking was never made available for my parcel. I assume it arrived!!
10/11/12
Tracking works fine for me and I am pleased to confirm it arrived safely on 31.10.12
all good
10/11/12
Great service, guy that collected was lovely, and super fast delivery! Very pleased and will deffo use again!
10/11/12
Brilliant!!
Very efficient service have used before and will use again!!
10/11/12
No comment left by this customer.
10/11/12
The service was excellent,no negative feedback from the customer, hopefully sending more parcels in the future but will depend on the cost
10/11/12
delivered in time
10/11/12
A timeframe estimated collection within an hour would be very helpful and improve performance and serivce.
10/11/12
No comment left by this customer.
10/11/12
first time I've used the site, very impressed. will, without a doubt, use again and again!!
10/11/12
Thank's very much for making your first booking with us.
No comment left by this customer.
10/11/12
Possibly a smaller time slot when collecting.
10/11/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
Excellant service parcel was still collected even though I had been unable to print and attach the label. It was done at the depot. Thanks!
10/11/12
Seriously it has got to be PARCEL MONKEY every time!
10/11/12
No comment left by this customer.
10/11/12
good
09/11/12
Best parcel service ive ever used, 10 Star company
09/11/12
Fantastic news, Thanks very much.
Excellent service as always! I always recommend you to friends:-))
09/11/12
Thank you and it's great to see you have been recommending us.
I am very happy with the service provided. The prices are very reasonable and I've never had any problems :)
09/11/12
No comment left by this customer.
09/11/12
very good service
09/11/12
Good service. Item collected as promised.
09/11/12
No comment left by this customer.
09/11/12
It wld be helpful if you could maybe let the customer know when approximately will the courier come (whether am or pm), but service brilli
09/11/12
It showed as a 'before midday' booking but was not - it was next day. This was a major set back and we would not have booked it.
09/11/12
Our Response: I am sorry but you did not book and pay for a pre 12 delivery.
Offer free knitted monkey's like pg tips do. Only when people send lots of parels.
09/11/12
This is something we have discussed so maybe one day next year you may get one!!
No comment left by this customer.
09/11/12
no problems however it would be great if you had a mobile app
09/11/12
This is coming in 2013, alongside many other improvements!!
No comment left by this customer.
09/11/12
No comment left by this customer.
09/11/12
Everything was great, but 1 slight downside. I did find the tracking a little confusing and not as clear as other companies ive used in past
09/11/12
Brilliant. Does what it says on the tin!
09/11/12
Very good quality for money, my only comment would be it would be good if you could identify AM or PM pick-up, other than that very good
09/11/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
A GREAT SERVICE!!
09/11/12
No comment left by this customer.
09/11/12
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