We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,804 reviews.
You failed to collect on the correct day
29/10/12
No comment left by this customer.
29/10/12
YET AGAIN, COLLECTION NOT MADE
29/10/12
Collection on time as arranged, reliability is essential
29/10/12
speedy and efficient service for the collection - just waiting to find out if the parcel has arrived in Australia
29/10/12
No comment left by this customer.
29/10/12
Exellent service. Really impressed. Will use again. Thanks!!
29/10/12
No comment left by this customer.
29/10/12
No comment left by this customer.
29/10/12
Great communication, parcel picked up and delivered, highly recommend
29/10/12
No collection on scheduled day and no phone contact from Courier to advise. Parcel was collected the following day.
29/10/12
Great service, won't ever use any other!
29/10/12
Fantastic service from collection to the super fast delivery to USA!
29/10/12
No comment left by this customer.
29/10/12
a great service full stop!!!!
29/10/12
No comment left by this customer.
29/10/12
THE ONLY NEGATIVE I HAVE IS THERE COULD BE MORE WORDS ALLOWED IN ADDITIONAL INFORMATION TO DRIVER APART FROM THAT A+++
29/10/12
Didn't collect on the day requested, I had to rearrange reverse collection again , very awkward as I had to communicate info to my seller
29/10/12
No comment left by this customer.
29/10/12
was deliverd tottaly to the wrong adress the person who recived it had to phone the proper customer to go and collect it in their car
29/10/12
Courier never turned up. We did not receive a refund!!!!!!!!!! Will never be using the service again. We were ripped off.
29/10/12
Our Response: Sorry to read your item was not collected. Rest assured you will be refunded for this.
No comment left by this customer.
29/10/12
Excellent service. Cannot fault you.
29/10/12
No comment left by this customer.
29/10/12
No comment left by this customer.
29/10/12
No comment left by this customer.
29/10/12
Website easy to use, simple and quick transaction. Happy :-)
29/10/12
would love time slots, other than that the system is great.
29/10/12
No comment left by this customer.
29/10/12
No comment left by this customer.
29/10/12
never a problem thanks
29/10/12
Perfect service, thank you
29/10/12
first class service
29/10/12
The service provided by DX was excellent; the collection person was extremely friendly and professional. I would certainly choose them again
29/10/12
Fantastic news!!
I thought the service was above very good it was excellent and i've already recommended it to many of my friends.
29/10/12
Thanks again - good service
29/10/12
No comment left by this customer.
29/10/12
No comment left by this customer.
29/10/12
No comment left by this customer.
29/10/12
Very easy to use and good value
29/10/12
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