We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,271 reviews.
Driver made no effort to find collection address on two attempts even as we provided collection phone number and clear instructions .
12/11/12
No comment left by this customer.
12/11/12
Brilliant Price, Collected on time
12/11/12
No comment left by this customer.
12/11/12
No comment left by this customer.
12/11/12
quick and secure delivery
12/11/12
Punctual, easy to use.
12/11/12
No comment left by this customer.
12/11/12
Collection one day late! No contact from courier till I called twice!!!! Waited in all day. Very Inconvenient!!!!!!
12/11/12
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
for the second time citlink failed to collect my package on time. i have spent more money calling them thanpaying for the service.
12/11/12
GREAT/ THE BEST/ VERY FAST/ VERY CHEAP/ 100%/ 5 STARS
12/11/12
Great , keep up the good work
12/11/12
first rate service at a excellent price. just wish citylink would have gave a pick-up window for collection as ups does.
12/11/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
No comment left by this customer.
12/11/12
No comment left by this customer.
11/11/12
Allowing morning or afternoon would make it even better.
11/11/12
No comment left by this customer.
11/11/12
No comment left by this customer.
11/11/12
Very easy system to use, would recommend to others
11/11/12
took five days from order to delivery
11/11/12
No comment left by this customer.
11/11/12
please try to incorporate a collection time window - am/pm ?
11/11/12
No comment left by this customer.
11/11/12
I am highly impressed: collection on time, delivery-spot on! Very likely to use your service again and recommend to friends.
11/11/12
Thank you very much.
1st time using you and very pleased!
11/11/12
Great service again thank you
11/11/12
No comment left by this customer.
11/11/12
Arrived one day late disappointing my customer who expected it on the "planned delivery" day
11/11/12
No comment left by this customer.
11/11/12
No comment left by this customer.
11/11/12
excellent servce
11/11/12
No comment left by this customer.
11/11/12
Great service great prices
11/11/12
Usual high standard
11/11/12
No comment left by this customer.
11/11/12
Everything was great, a more specific pick up time would be more useful
11/11/12
No comment left by this customer.
11/11/12
very happy with service and will useyou again. will tell frinds to use you.
11/11/12
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
11/11/12
No comment left by this customer.
11/11/12
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