We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,271 reviews.
you have pretty much doubled your prices on same size box as i have sent in the past, so will be looking for someone else in future.
12/11/12
Our Response: It's still a cheap price to send a pram door to door!!
Failed to collect or notify on arranged day. Revised collection only instigated by call from us to chase.
12/11/12
No comment left by this customer.
12/11/12
The parcel was a day late from city link, although I paid you for next day service.
12/11/12
No comment left by this customer.
12/11/12
Everything went perfectly, thank you.
12/11/12
No comment left by this customer.
12/11/12
No comment left by this customer.
12/11/12
No comment left by this customer.
12/11/12
The best service ever!!! Strongly recommended to all!!!
12/11/12
Thank you very much.
No comment left by this customer.
12/11/12
absoloutley wonderful!! such good value for monie :)
12/11/12
Excellent value, easy pick up & quick delivery
12/11/12
FIRST TIME I HAVE USED PARCEL MONKEY, EFFICIANT AND AT A GOOD PRICE, RECOMENDED TO ALL.
12/11/12
Thank's very much for making your first booking with us.
picked up as announced, delivered within 2 days and the best price available for that service. Would easily use again
12/11/12
No comment left by this customer.
12/11/12
Had to wait all day for the collection, a 2 or 3 hour window of estimated time will have been nice. You don't get confirmation of delivery
12/11/12
An invoice confirming the charge after collection would be nice, and a larger box for collection/delivery instructions
12/11/12
Great service. Really pleased. Thanks.
12/11/12
No comment left by this customer.
12/11/12
You did brilliant making it a special birthday for my daughter in law. I will be using you again and recommending you word of mouth to all m
12/11/12
No comment left by this customer.
12/11/12
No comment left by this customer.
12/11/12
No comment left by this customer.
12/11/12
it would be useful to be able to put a do not collect until time on the order
12/11/12
No comment left by this customer.
12/11/12
website is easy to search for prices, and excellent service, picked up on time and delivered on time. would use again!
12/11/12
1st class will be using again soon
12/11/12
never had a problem great service thank you
12/11/12
I use Parcel Monkey for all my parcels now and have not had any problems - very satisfied, thank you :)
12/11/12
I use Parcel Monkey for all my parcels now and have not had any problems - very satisfied, thank you :)
12/11/12
Very good service would use again
12/11/12
No comment left by this customer.
12/11/12
service was good. Would be useful to have a time for the collection of the parcel.
12/11/12
S
12/11/12
No comment left by this customer.
12/11/12
Waited in all day for collection but driver didn't arrive. Bad to rebook collection and take a second day off work. Won't use PM again.
12/11/12
th only change i could suggest would be some idea of collection time, eg am or pm. maybe a txt to state this.
12/11/12
Very good service, will use again
12/11/12
Quick service and a good price driver was very polite would definately recommend
12/11/12
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