We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,583 reviews.
Please use Paypal
13/11/12
PayPal is a very expensive service and while other companies allow you to use this and pay more for it this is against the rules of PayPal.
No comment left by this customer.
13/11/12
Excellent service many thanks
13/11/12
Very impressive. Was really pleasantly surprised by the good service. Well done.
13/11/12
Our Response: So it should have been 5 stars then........lol
Always my favoured way to send parcels and bulky goods!!
13/11/12
Our Response: So it should have been 5 stars then........lol
No comment left by this customer.
13/11/12
Excellent Service, will use again
13/11/12
No comment left by this customer.
13/11/12
I have used City Link through your company and find the whole process very reliable and I'm very happy with it. Great job.
13/11/12
It was very good after Rich helped. Have recommended u lil monkey's 3 times now!
13/11/12
Thanks very much Samantha and it's great to hear that you have been recommending us :-)
excellent service.
13/11/12
No comment left by this customer.
13/11/12
Quicker time between order and postage label being emailed to customer
13/11/12
This delayed time is down to the couriers systems and the time it takes for them to confirm the booking.
what parcel monkey does is very good and i will definatly use again
13/11/12
Very good, even the City Link driver sings your praises!
13/11/12
Cheaper than anywhere else and got my parcel to its destination (Hong Kong) without any fuss.
13/11/12
Fantastic news, we are so pleased you enjoyed using our own International service.
No comment left by this customer.
13/11/12
No comment left by this customer.
13/11/12
Very happy with the service. prompt collection, helpful friendly driver. Thanks will use you again.
13/11/12
easy peasy lemon sqeezy, i didn't print the label as printer broke but driver collected & delivered anyway
13/11/12
Excellent service, will definately use it again !
13/11/12
very good as normal
13/11/12
Extremely shocking. 48hr service it's now one week and still no delivery!!!!!!! Where is the item?
13/11/12
Our Response: DX were unable to collect, there was then a problem with the delivery address but I can confirm the item has been delivered this morning.
No comment left by this customer.
13/11/12
very good on time
13/11/12
very happy and satisfied with service
13/11/12
Easy to book, pick up when stated, delivered next day, need I say more!!
13/11/12
No comment left by this customer.
13/11/12
No comment left by this customer.
13/11/12
No comment left by this customer.
13/11/12
Good service thanks
13/11/12
fully recomended
13/11/12
Thank you very much.
No comment left by this customer.
13/11/12
No comment left by this customer.
13/11/12
Very good parcel monkey service so thanks
13/11/12
My 2 parcels were badly damaged, the value of the parcels total £240.00, I have therefore lost £240.00 due to Nightfreight's poor service.
13/11/12
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
No comment left by this customer.
13/11/12
Perfect, best way to ship to Europe.
13/11/12
No comment left by this customer.
13/11/12
you had between 7am and 5pm to deliver and the parcel didnt come till 6.30pm. dissapointed!
13/11/12
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