We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,271 reviews.
Apparently Parcelforce let you choose am or pm or even after 4 pm pickup, but this is not bootable through Parcelmonkey
12/11/12
I know, we have asked but at the moment they won't give it. We hope to bring it to you in the New Year though.
Brilliant, many thanks
12/11/12
No comment left by this customer.
12/11/12
Picked up on the said day, was not in, but followed note and found parcel, thank you
12/11/12
the only annoying thing was, on the first day, that I didnt know what time will the driver turn up.providing a time window would be helpful
12/11/12
No comment left by this customer.
12/11/12
Easy to use and good price comparison options, thanks!
12/11/12
Excellent service. Best value for maoney service around
12/11/12
Excellent service and competitive prices. Thank you!
12/11/12
collected on time, good prices thanks
12/11/12
Excellent service. No issues to report.
12/11/12
Sorry busy
12/11/12
excellent as always. thanks!
12/11/12
excellent as always. many thanks indeed!
12/11/12
Very good, no problems whatsoever.
12/11/12
Our Response: So it should have been 5 stars then........lol
the driver assumed.that he was picking up POS from the address and never actually check, had to rebook twice due to HIS error!
12/11/12
Our Response: We can't control the actions of individual drivers that work for the couriers directly but please accept our apologies on their behalf.
No comment left by this customer.
12/11/12
Great service yet again, thank you!
12/11/12
easy to use. good value for money. great service
12/11/12
great will use again
12/11/12
Fantastic Company Super Fast Delivery At A Fantastic Price. Will Defo Use Again and Again. Thank You So So Much Parcel Monkey
12/11/12
Simple to use web site. Quick to get quote
12/11/12
The only thing I could add would be to try and get down to a smaller window of time for collection/delivery. Your service was A1. Thanks.
12/11/12
service was poor and it was not next day more like next week
12/11/12
No comment left by this customer.
12/11/12
excellent great website backed up by great service
12/11/12
It would be more convenient if I could designate a collection location or deliver to your urier depot, to save waiting in all day for colect
12/11/12
Great
12/11/12
Parcel was not collected as promised on the day,I took the parcel the next day to the depot of courier
12/11/12
No comment left by this customer.
12/11/12
No comment left by this customer.
12/11/12
No comment left by this customer.
12/11/12
Very pleased with the whole experience. Great price, great service!
12/11/12
as my father used to say, "of it ain't broken don't fix it" It works fine as it is so don't change a thing, thank you.
12/11/12
driver buzzed wrong flat & didnt collect item - not satisfied as promised money back by manager at beckenham office but this hasnt happened
12/11/12
Did what it said on the tin!
12/11/12
No comment left by this customer.
12/11/12
No comment left by this customer.
12/11/12
THE BEST PRICE AND SERVICE I COULD FIND, WILL DEFINITE USE AGAIN.
12/11/12
no comment
12/11/12
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