We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,271 reviews.
It's great being able to know the cost upfront. Polite and professional delivery driver. Very prompt service
12/11/12
Good and quick service. If I could get an email letter to confirm that my parcel has been delivered successfuly it would be even better.
12/11/12
Problems with printing the label but driver had a copy to use - great service.
12/11/12
Very good and striaght foward dealing with you. Will use again soon.
12/11/12
No comment left by this customer.
12/11/12
Excellent service, i will definitely be back ;)
12/11/12
No comment left by this customer.
12/11/12
Great service will defo use again
12/11/12
No comment left by this customer.
12/11/12
Great service
12/11/12
well i paid you to pick up my parcel and you told me this would happen on the 6november today is the 12 nov and its not even collected yet ?
12/11/12
Simple way to cut through the complexities of comparing multiple courier services and selecting the right one. Very easy-to-use website.
12/11/12
very good
12/11/12
Parcel wasn't collected on day booked, had to book for following day
12/11/12
i had 2 bags very badly damaged.never using this service again and will discourage friends and family also
12/11/12
good service
12/11/12
No comment left by this customer.
12/11/12
As ever - excellent - although I fear the temporary C/L staff have already started.. watch this space...
12/11/12
Very good and will always use it if need it. Excellent service guaranteed delivery.
12/11/12
No comment left by this customer.
12/11/12
Your Service is excellent and cannot fault it in anyway. Will definately be using you again in the future. Thank you
12/11/12
No comment left by this customer.
12/11/12
did what you said you were gonna do. good enough for me.
12/11/12
No comment left by this customer.
12/11/12
Both collection and delivery were well on time
12/11/12
No comment left by this customer.
12/11/12
All was excellent but I didn't know when my parcel would be collected, not even to the nearest half day. Perhaps I missed the info.
12/11/12
Excelent service
12/11/12
No problems - collected and delivered within 24 hours !
12/11/12
Would be nice to be aware of the insured value additional cost earlier in the process.
12/11/12
Excellent customer service - very helpful. Thank you.
12/11/12
No comment left by this customer.
12/11/12
I will only stop using a service if it fails to meet expectations.....long live our relationship!
12/11/12
picked up and delivered as booked,
12/11/12
no parcel picked up or received?
12/11/12
Excellent service, what else can you say.
12/11/12
Good service good pricing
12/11/12
No comment left by this customer.
12/11/12
Parcel picked up ok. Left depo on time but could not track after leaving depo. Item also arrived one day late.
12/11/12
No comment left by this customer.
12/11/12
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