We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,583 reviews.
Did exactly what they they said they would do
13/11/12
courier was city link better at collecting items, I have personally used city link and night frieght and still waiting for nightfreight
13/11/12
no comment
13/11/12
never collected,didnt bother to call,rang up said I had to rebook collection for next day! took to sorting office, Shocking!
13/11/12
Very happy with courier service but did not give top marks due to the fact I was not sent a receipt for payment.
13/11/12
Easy toarrange. Excellent tracking. Fast service
13/11/12
no comment
13/11/12
Quick delivery :) Thank you!!!
13/11/12
My only problem with the service was not knowing when the courier was going to come and collect so wasted a whole day waiting !
13/11/12
no comment
13/11/12
Great as always¬!
13/11/12
The service was excellent,package arrived undamaged and very quickly,only slight problem was tracking was unavailable.
13/11/12
Thanks and having checked the tracking all looks well.
I am trying to contact you as I have now had two broken parcels unfortunately
13/11/12
Our Response: Sorry to read that. Please use our online support section to submit your message and we will deal with it for you.
No comment left by this customer.
13/11/12
No comment left by this customer.
13/11/12
Courier delivered the parcel to dartford it should have gone to watford.......it`s still in dartford you pay for want you get....
13/11/12
i was very pleased with the service received. good value for money
13/11/12
fantastic at least you know how much it is, and its safe, secure and delivered when said, thanks
13/11/12
I will be following up on this. Courrier came 2 collect without label. Had to drop it to depo myself. After a week the parcel is still in UK
13/11/12
A + service
13/11/12
Excellent as always!
13/11/12
good
13/11/12
No comment left by this customer.
13/11/12
Excellent service, good value, fast delivery. Would be good to maybe get a time slot for pick up.
13/11/12
didnt even turn up to collect the box yet havent refunded me
13/11/12
Very pleased with service. Good price too
13/11/12
delivery took longer than expected.
13/11/12
No comment left by this customer.
13/11/12
Easy to use, no issues
13/11/12
Original collection not attempted, nor was I contacted - I had to wait at home two full days. Call centre staff were great, however.
13/11/12
The option of receiving packing materials would be a bonus.
13/11/12
it was very good service keep up the wrk:)
13/11/12
Thank you for your excellent service.
13/11/12
all was good
13/11/12
Fairly quick delivery to Ireland, which isn't always easy. Thank you.
13/11/12
Excellent service and superb pricing structure
13/11/12
Collected and delivered on time with no problems.
13/11/12
No comment left by this customer.
13/11/12
Slow delivery times leading to bad eBay feedback
13/11/12
No comment left by this customer.
13/11/12
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