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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,885 reviews.
No comment left by this customer.
02/10/12
Collection date not correct, parcel not collected til next day (Courier).
02/10/12
Collection dates are not correct... This order (3 items) should have been collected Monday 1st Oct but will not be collected until 4th Oct.
02/10/12
Great service from parcel Monkey and City Link.
02/10/12
No comment left by this customer.
02/10/12
No comment left by this customer.
02/10/12
No comment left by this customer.
02/10/12
No comment left by this customer.
02/10/12
Excel
02/10/12
Very pleased parcel picked up early morning and delivered same next day well done !!
02/10/12
Excellent service as usual
02/10/12
They havent recieved there package x
02/10/12
Very good service. Extremely delighted. Collection timing should be mentioned.
02/10/12
No comment left by this customer.
02/10/12
fair price.
02/10/12
No comment left by this customer.
02/10/12
The package was delivered in good order without damage and on time. Thank you
02/10/12
very quick pick up and the web site is easy to use,
02/10/12
Very good service, quick, had no problems!!!!
02/10/12
It's always easy to do business with Parcel Monkey.Parcels are collected according to the booking.
02/10/12
I was very happy with your service and a good price.
02/10/12
Very impressed with the overall service
02/10/12
No comment left by this customer.
02/10/12
The major problem with your service is for small less urgent parcels you are too expensive, I often do not mind if it takes 5 days,
02/10/12
It couldn't have been easier - the driver was excellent and very helpful.
02/10/12
have used u before and are always pleased thanks
02/10/12
No comment left by this customer.
02/10/12
instructions are very clear and service is reliable and efficient. good value too. recommended.
02/10/12
PARCEL ARRIVED EARLY AND IN GOOD CONDITION.
02/10/12
Very happy - parcel arrived as described - at a fair price.
02/10/12
very good service
02/10/12
No comment left by this customer.
02/10/12
No comment left by this customer.
02/10/12
Great service, although I wasn't made aware when I booked collection that there were no Saturday deliveries.
02/10/12
Good service
02/10/12
No comment left by this customer.
02/10/12
No comment left by this customer.
02/10/12
AM Collection - Good. Big problems printing labels. Right-clicking for ages until print screen opened. System prints others ok. Your issue?
02/10/12
Recieved the wrong package, Courier screwed up the lables so hell knows where mine ended up. Their customer service is terrible. Not happy
02/10/12
We did not receive the parcel on the day we expected, it came the next day instead!!
02/10/12
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