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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,882 reviews.
Excellent service again,recommended
03/10/12
No problem with either pick up or delivery - went like clockwork
03/10/12
exelent service, easy to use web site .was my first time in sending parsel.all went well. dave
03/10/12
very pleased with great transaction, informed throughout, 1st class service will be using you again in the future
03/10/12
excellent service
03/10/12
Parcel delivered in good time again, very happy with the service. Shame you cannot book a same day collection in the mornings!
03/10/12
Very easy to use website, excellent service overall, many thanks!
03/10/12
No comment left by this customer.
03/10/12
Picked up when expected, delivered when expected and well priced - thank you and looking forward to doing business with you again
03/10/12
very good reliable service
03/10/12
Everything great. Was very impressed with detailed progress in the tracking. Many thanks.
03/10/12
No comment left by this customer.
03/10/12
No comment left by this customer.
03/10/12
The service provided from start to finish was excellent
03/10/12
Online completion of documents could be smoother and more informative. Delivery took longer than advertised.
03/10/12
No comment left by this customer.
03/10/12
No problems, could do with a AM or PM pick up and delivery, you are stuck in all day awaiting delivery.
03/10/12
The box was damaged inside and the contents inside very badly broken. Not happy with the care of handling, though the packaging was secure!
03/10/12
Really impressed with this service. This was the first I used Parcel Monkey so will use again
03/10/12
Great as always Thanks
03/10/12
No comment left by this customer.
03/10/12
No comment left by this customer.
03/10/12
No comment left by this customer.
03/10/12
I put "handle with care" on the package and that they were photoframes but even though they were packed well, 2 were still broken
03/10/12
I have always find you very good have no problems very straight forward, when i do have a problem you resolve very quickly.
03/10/12
Perfect as always - no problems at all and delivered before 9am
03/10/12
No comment left by this customer.
03/10/12
Did not collect , left outside office at 5.30pm , when arrived this morning box / product wet.!
03/10/12
Excellent!
03/10/12
No comment left by this customer.
03/10/12
Keep costs competitive and you will succeed Great service so far
03/10/12
easy to use efficient service. will no doubt use many more times. thank you.
03/10/12
I do not have much faith in your service as you let me down previously but like the emails received on collection date
03/10/12
Not actually your fault - but City-Link were four days late in collecting the box, in spite of many phone reminders!
03/10/12
you collected the parcel and delivered it ok
03/10/12
No comment left by this customer.
03/10/12
al was fine and thanks
03/10/12
No comment left by this customer.
03/10/12
No comment left by this customer.
03/10/12
Glad that despite arranging next day collection slightly past midnight that it was still possible to get it collected basically the same day
03/10/12
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