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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,882 reviews.
No comment left by this customer.
04/10/12
No comment left by this customer.
04/10/12
No comment left by this customer.
04/10/12
Even thpough you pay for delivery next day, Parcel Monkey/Courier say if they don' deliver thats fine as its not guaranteed. VERY UNHAPPY
04/10/12
Our Response: Yes that's correct. Many things can impact on delivery so our standard service is not guaranteed.
No comment left by this customer.
04/10/12
No comment left by this customer.
04/10/12
No comment left by this customer.
04/10/12
You lost my parcel, I lost a day waiting in for it, your operator told me it was Warringtons fault, but the parcel was at Wigan.I cold do on
04/10/12
Good service, picked up and deliverd on time as requested, very happy customer
04/10/12
No comment left by this customer.
04/10/12
No comment left by this customer.
04/10/12
Collected without fuss before a label was available - so why the insistance and delay of printing own lables ???
04/10/12
Great service, good tracking, will use again, It's very easy to use :-)
04/10/12
Paid for next day delivery - item collected Thursday but not delivered until Monday.
04/10/12
No comment left by this customer.
04/10/12
Great Service as always. Highly recommend
04/10/12
Parcel Force UK hub is 10 minutes from my house, the Express 24 service collected on 28/09 and it was delivered 02/10 not what I paid for!!!
04/10/12
It was simple to use, the prices were competitive and everything was straight forward. Will use again in fguture
04/10/12
very good service, excellent prices
04/10/12
Can't daily the service, that's why we keep on using you!
04/10/12
No comment left by this customer.
04/10/12
very happy with service, will continue to use you - cheap, reliable, fast
04/10/12
You did very well. Still impressed with your service so far and will continue to use you.
04/10/12
Great service, easy online booking/easy to use website, good comms, good pricing. Very happy!
04/10/12
It was a very prompt service, reasonably cheap- comment to make was with tracking service-I was unable ,at any time ,to track parcel on-line
04/10/12
Great price and professional service
04/10/12
No comment left by this customer.
04/10/12
excellent, superb service although your tracking system could be easier to find and use
04/10/12
No comment left by this customer.
04/10/12
Very pleased will use the service again
04/10/12
easy to use and good price,will use again thanks.
04/10/12
all went smoothly, and as you said which is all we can ask. keep it up. Thanks
04/10/12
Great and very fast service,very happy
04/10/12
i paid for a 2 days service it now been 5 and the parcel is not delevered
04/10/12
I am glad I used parcel monkey, first time user.Thanks
04/10/12
Thank you for making your first booking with us.
excellent service online and offline
03/10/12
Was happy with parcel monkey. Not so pleased with courier (city link) maybe you could add courier ratings and reviews to your site
03/10/12
Some great pricing for Citylink, which makes a courier economic for us.
03/10/12
Please stop sending emails.
03/10/12
No comment left by this customer.
03/10/12
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