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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,883 reviews.
Fantastic service - will definately use you again :)
03/10/12
No comment left by this customer.
03/10/12
Good service - many thanks
03/10/12
very happy with the service, always been 5 star. have been using your company for last 6 months, and will continue to in the future
03/10/12
Great as usual, friendly van driver always turns up quite early. Delivered next day as promised.
03/10/12
The driver went into the entrance hall and grabbed a random tube and shipped it to Denmark! We still have the large square box!
03/10/12
Our Response: We do expect the couriers to be supervised and handed the goods you want them to take.
Great Service
03/10/12
tracking would be great
03/10/12
When requesting a collection sometimes the sender doesn't have a printer available for the sticking bar code details on parcel. Otherwise A1
03/10/12
No comment left by this customer.
03/10/12
On this package the service was A1.
03/10/12
Tried to change delivery address at short notice but couldn't. Understand why but would be good feature in the future if this was possible
03/10/12
I am sorry but this is not possible on the day of collection / delivery as the drivers routes are pre planned and their technology doesn't allow it.
No comment left by this customer.
03/10/12
Great service, early collection and very pleasant delivery driver
03/10/12
No comment left by this customer.
03/10/12
No comment left by this customer.
03/10/12
No comment left by this customer.
03/10/12
Everything perfect, very pleased with service "faultless"
03/10/12
No comment left by this customer.
03/10/12
No comment left by this customer.
03/10/12
Very fast efficient service at a very reasonable price. Very happy customer I would definately recommend to a friend.
03/10/12
Hi I brought a buggy of a lady called Kerry hibbert was ment to get it 27th still haven't received it in so ****** of please sort it out
03/10/12
No comment left by this customer.
03/10/12
I like their services. I'd like to send porcelains to Brazil, do you accept? Even I know that if they break I will not be reimbursed.
03/10/12
Item sent was revived broken! Ceramics were sent however the driver must have thrown box for it to be as damaged as it was! Wouldn't use agn
03/10/12
I really like parcel monkey and will use again but not any parcelforce services. They delivered 72 hours late an wont refund
03/10/12
I am satified although I expect to wait all day not knowing when the driver arrived. Am happy knowing the parcel delivered safely.
03/10/12
No comment left by this customer.
03/10/12
No comment left by this customer.
03/10/12
Total failure Wasted over an hour tyrying to pay wirh a debit card full of money. Kept refusing Hopeless.
03/10/12
No comment left by this customer.
03/10/12
No comment left by this customer.
03/10/12
A good fast service
03/10/12
Amazing service as always
03/10/12
all good as per usual just wish i could add a note to the order if im dropping off at my local depot instead of them collecting
03/10/12
This is coming very soon!!
No comment left by this customer.
03/10/12
No comment left by this customer.
03/10/12
No comment left by this customer.
03/10/12
all good ,recommended
03/10/12
Courier did not collect the parcel. We had to drive 30mile round trip to their depot and because of the weekend it arrived 3 days late.
03/10/12
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