We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,275 reviews.
excellent service this time
27/11/12
No comment left by this customer.
27/11/12
If very poor is the worst then that will have to do! My parcel was lost for 24 hours! In the end we had to go and pick it up ourselves!
27/11/12
Our Response: On behalf of the courier concerned please accept our apologies for the item going missing in their network.
No comment left by this customer.
27/11/12
This parcel was not collected!!!!
27/11/12
Collected and delivered on time, good parcel care, no problems - can't say better than that!
27/11/12
easy to use website. but wasn't clear thst my parcel could not be tracked fully
27/11/12
No comment left by this customer.
27/11/12
No comment left by this customer.
27/11/12
See my complant
27/11/12
the citilink driver collected very late (7.30pm) but this is probably acceptable in the run up to Xmas
27/11/12
No comment left by this customer.
27/11/12
No comment left by this customer.
27/11/12
excellant service will definatly be using again
27/11/12
Thanks once again for a great service and fantastic value.
27/11/12
No comment left by this customer.
27/11/12
thats the best parcel company i had for long time and thankyou very mutsh and i will recomend it to all my friends and family
27/11/12
Straight forward uplift and delivery. Speedy, efficient service at a reasonable price. Thanks!
27/11/12
hi very fast collection and delivery will use again
27/11/12
No comment left by this customer.
27/11/12
No comment left by this customer.
27/11/12
No comment left by this customer.
27/11/12
No comment left by this customer.
27/11/12
first class service
27/11/12
There was an issue with the package once it had arrived, during transit the item has been badly damaged
27/11/12
great service. highly recommended
27/11/12
There was a delay in collecting the parcel because of a error in the measurement -a phone call would have fresolved it without all the delay
27/11/12
No comment left by this customer.
27/11/12
No comment left by this customer.
27/11/12
Cheap reliable and fast thank you
27/11/12
rapid service and well organsed
27/11/12
my parcel was collected the next day as promised and arrived in Hong Kong 3 days later at less than 50% of the Post office price! Brilliant.
27/11/12
Courier did not turn up on day expected to collect. Was told driver forgot. Second day looked like he wasnt coming either, and came at 7pm
27/11/12
No comment left by this customer.
27/11/12
No comment left by this customer.
27/11/12
AS ALWAYS ,YOUR SERVICE IS SECOND TO NONE
27/11/12
quick and efficient service, thank you
27/11/12
Didn't collect on day booked and didn't deliver the next day as advertised
27/11/12
No comment left by this customer.
27/11/12
No comment left by this customer.
27/11/12
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