We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,585 reviews.
parcel collection was a day late they said the driver run out of driving hours and another person told me they run out of diesel overall cra
01/12/12
Courier didn't collect on the day arranged! This ment i had to reschedule everything that relied upon the delivery, along with my time!
01/12/12
Arrived when said & delivered quickly & safely thank you.
01/12/12
the parcel arrived ripped open and runied the wedding dress inside.will be complaining!!
01/12/12
The parcel tracking numbers took a bit long to update otherwise you'd get 10/10
01/12/12
No comment left by this customer.
01/12/12
No comment left by this customer.
01/12/12
Great service
01/12/12
NO COLLECTION ON THE DAY , WAITED IN ALL DAY AND NOT EVEN A COURITSY CALL TO LET ME KNOW NO PARCEL WAS BEING COLLECTED-WONT BE USING AGAIN
01/12/12
Fab as always
01/12/12
Fantastic service as always
01/12/12
no comment
01/12/12
no comment
01/12/12
GET DRIVERS TO BRING PRINTED LABELS, IN CASE OF NO PRINTER.
01/12/12
All round a very good would recommend.
01/12/12
Courier failed to collect on the date, logging it as goods not available, so i took the parcel to their depot, as a next day was no good.
01/12/12
Reliable prompt service
01/12/12
no comment
01/12/12
Great service, great prices! (thanks to the delivery driver, on time and good service).
01/12/12
we cancelled it as it wasnt collected when stated, dissapointing
01/12/12
great service. can only be improved by a more accurate pickup time
01/12/12
no comment
01/12/12
The service was good but it was delayed a day after the van broke down according to the driver who picked it up
01/12/12
First time we've used Parcel monkey and very happy indeed! Parcel collected when expected and delivered safely the next day. Will use again!
01/12/12
Parcelmonkey and Citylink were great. Even better if u drop appaling Yodel from options. Never ever done a good job 4 me
01/12/12
We don't use Yodel!!
Delivery driver didnt even get out the van to deliver the parcel. The customer watched him pull up and not get out and drive off. >.
01/12/12
No comment left by this customer.
01/12/12
no comment
01/12/12
no comment
01/12/12
Great service, many thanks
01/12/12
Parcels left Friday, delivered Tuesday, slow for Citylink 24 hour service, but otherwise alright and would use again.
01/12/12
no comment
01/12/12
no comment
30/11/12
Parcel collected very late, after the 5.30 pm time slot
30/11/12
City Link will be working until 9pm in the run up to Christmas as explained when you book.
shipment was scheduled to be picked up on monday, but wasn't picked up to tuesday. chased Courier, said driver was running late.
30/11/12
no comment
30/11/12
fantastic service
30/11/12
good affordable service will use again
30/11/12
no comment
30/11/12
Very easy transaction
30/11/12
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