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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,977 reviews.
Used DX for first time, OK but tracking is very limited, customer can't see it, bloke in his own car picked up package, got there on time.
18/10/12
fantastic once again,bring back paying by paypal
18/10/12
Well happy
18/10/12
excellent service and price too
18/10/12
collected and delivered, just as required.
18/10/12
very easy and collected promtly
18/10/12
Specify which is the height, width and length box on the Instant Quote details box
18/10/12
It doesn't matter how you enter these details, as long as you put the correct figures in our quote engine will do the rest.
Thank you - collected and delivered on time.
18/10/12
Excellent Service , Timely and affordable
18/10/12
No comment left by this customer.
18/10/12
Great service picked up next day delivered day after that thanks
18/10/12
Your service was quick and collection was fine price resonable
18/10/12
ONCE AGAIN HAD BAD EXPERIENCE , THE CARRIER DID NOT COME ON FRIDAY, SO WE HAD TO CHASE AND CHASE TO GET IT PICKED UP THE FOLLOWING MONDAY.
18/10/12
Great Service Prompt and on time -Thanks
18/10/12
It was meant to be an overnight service, but was collected on 9/10/12 and not delivered until 12/10/12 ...
18/10/12
Collected on the Friday didn't come till Wednesday... A little long...
18/10/12
Tt would be appreciated if the deliverer had a clip board to sign the pick slip on rather walking mud through my house to find a table
18/10/12
I am still awaiting a response from a complaint, I wrote two days ago!!!h
18/10/12
This service was great,will definately use them again.
18/10/12
service was fine. thank you
18/10/12
No comment left by this customer.
18/10/12
No comment left by this customer.
18/10/12
Great service
18/10/12
No comment left by this customer.
18/10/12
excellent service everything went to plan very happy excellent value for money
18/10/12
No comment left by this customer.
18/10/12
Fantastic service
18/10/12
Deadful! Scheduled to collect Fri, never came. Then Mon, same again, finally collected Tue and promised a 24hr delivery - still undelivered!
18/10/12
The service was good and prompt. No recommendations are needed.
18/10/12
No hassles. Just use Parcel Monkey.
18/10/12
No comment left by this customer.
18/10/12
Cheaper prices
18/10/12
Superb!
18/10/12
It would help if an indication of am or pm collection could be made. Difficult I know...
18/10/12
No comment left by this customer.
18/10/12
Parcel was smashed to bits and returned, i have logged this, please contact me asap. want a full refund, insured it - Courier REF - LY8539
18/10/12
no problems, very satisfied. thank you
18/10/12
No comment left by this customer.
18/10/12
Parcel was not collected by courier on the agreed day and had to request another collection, which causes problems with customers etc.
18/10/12
happy with the service.
18/10/12
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