We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,814 reviews.
The speed of the delivery was very good and arrived much earlier than I expected and was kept in good condition. I have no complaints
30/11/12
No comment left by this customer.
30/11/12
You didn't collect on the first day , I had to rearange and stay in two days. Then when they did come the chap had no idea what he was doing
30/11/12
Excellent. Pick up and drop off reliable and easy to use courier service! Thanks
30/11/12
i would very much like a telephone to discuss this, as it was a shambles and am thinking of taking my business else where!
30/11/12
when using parcelforce it would be good to drop off parcel at there depo my self instead of wasting all day waiting in for them
30/11/12
No comment left by this customer.
30/11/12
Slightly concerned that the pick up van and driver had no identification showing when I handed the parcel over. Otherwise very satisfied
30/11/12
You should book an hour to pick up the parcel.
30/11/12
brilliant service / price / communications / tracking - highly recommended - thank you
30/11/12
No comment left by this customer.
30/11/12
Your services is brilliant. Driver was on time very polite and my parcels arrived on time the other end. Will use you again
30/11/12
No comment left by this customer.
30/11/12
No comment left by this customer.
30/11/12
driver was friendly and arrived without any issues at both pickup and dropoff
30/11/12
Very smooth, everything worked as it should as usual. I've always liked Parcel Monkey.
30/11/12
Thank you very much.
No comment left by this customer.
29/11/12
No comment left by this customer.
29/11/12
Professional and fast service. Good value also.
29/11/12
The collection was super with a good driver, but the delivery was unsatisfactory as items were damaged and dumped outside the residence.
29/11/12
No comment left by this customer.
29/11/12
No comment left by this customer.
29/11/12
Loved this. Loved finding you, logging in via FB and arranging paying for and getting the job done in an afternoon all online. Top marks.
29/11/12
Cheers and thank you for booking with us.
Collection was first class service. However, the delivery of my parcel was poor, left parcel by bin , no card left so customer not happy
29/11/12
Great as always
29/11/12
No comment left by this customer.
29/11/12
Easy to order, reliable, cheap and deliver bulky and fragile goods without any demage in 24 hours. I going to be a regular custumer.
29/11/12
really terrible our heater turned in to a fridge for our customer 3 bad feedbacks caused by Courier on ebay we will go elsewhere
29/11/12
altough we booked a 2-3 day premium service,the parcel has still not been delivered by business day 4 - an unacceptable delay- can we claim?
29/11/12
The ability to drop off a parcel at a collection point would help
29/11/12
cheap and driver was very helpful
29/11/12
No comment left by this customer.
29/11/12
i am very happy with the survice i got thanks you so much x
29/11/12
Great service and price
29/11/12
No comment left by this customer.
29/11/12
When I drop an item off at city link they could let their driver know instead of getting them to still call round next day
29/11/12
This is a City Link IT issue which we are trying to resolve with them. I fully understand how annoying this is though!!
Very efficient service and courier was wonderful and very helpful will book another 2 this week because of the great service! , thank you
29/11/12
No comment left by this customer.
29/11/12
everything went exactly as planned.thanks
29/11/12
Very impressed. Good price and great greet on pick up
29/11/12
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