-1"/>
We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,839 reviews.
No comment left by this customer.
23/10/12
Booked for 17th but you didn't collect until 22nd!
23/10/12
Very quick and helpful
23/10/12
faultless
23/10/12
Have not encountered any problem using your service as of yet so keep up the good work
23/10/12
Top banana.....
23/10/12
thankyou
23/10/12
No comment left by this customer.
23/10/12
No comment left by this customer.
23/10/12
Excellent service and good rates
23/10/12
No comment left by this customer.
23/10/12
The service I received was excellent and would recommend you to everyone I know.
23/10/12
Excellent, hassle free service, i will be using again
23/10/12
Excellent speedy service as always :)
23/10/12
GREAT PRICE, GREAT SERVICE, TAKES ALL THE HASSLE OUT OF SENDING LARGE ITEMS
23/10/12
Great service turned up on time / day stated which is always handy. Keep it up!
23/10/12
Fast and reliable service xx
23/10/12
No comment left by this customer.
23/10/12
better contact informatio for your company, a number to call if you are not sure of what you are diing and need help.
23/10/12
No comment left by this customer.
23/10/12
parcel was thrown over fence and items were broken had to give a full refund. When contacted hermes said, not my prob speak to parcel monke
23/10/12
Our Response: Sorry but this is not our problem as we don't use Hermes.
An a.m. or p.m. collection time would be very useful to customers instead of all day
23/10/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
Delivery was good but the collecting driver did not sign the form and collection took several hours to update on your system
23/10/12
I bought a 48 hour service, it was picked up on Wednesday and the first attempted delivery was on Monday, that's 3 days
23/10/12
Our Response: On behalf of the courier concerned please accept our apologies for the late delivery attempt.
Excellent Fast Service.
23/10/12
not a single problem with the transaction will be using u guys in future
23/10/12
Thank you very much.
Efficent and excellent value for money
23/10/12
Nightfreight took 6 days to deliver. Why put phone no's on pallet if they don't bother to call to say there's a problem?
23/10/12
parcel collected on time and delivered promptly,thankyou.
23/10/12
prompt efficient service
23/10/12
No comment left by this customer.
23/10/12
It would be alot better if you could give a time range like between 10-2 , as I missed my first collection as was on the school run.
23/10/12
No comment left by this customer.
23/10/12
brilliant
23/10/12
No comment left by this customer.
23/10/12
there is no more.you did the job first class,thank you.
23/10/12
friendly fast effecient service.
23/10/12
Effective enough
23/10/12
No comment left by this customer.
23/10/12
Reliable and good service, shame they restrict compensation for certain items
23/10/12
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more