-1"/>
We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,840 reviews.
No comment left by this customer.
24/10/12
Very good will definitely use again :D
24/10/12
No comment left by this customer.
24/10/12
great service
24/10/12
Late on a same day collection, told I had to rebook. Then tried to collect at wrong address & make me pay 3rd time after admitting error.
24/10/12
This parcel collected on Weds 17th Oct was not delivered until Mon 22nd Oct. This is unsatisfactory for a next day service.
24/10/12
Excellent service , thank you.
23/10/12
the televison which was delivered is broken into pieces and am planing of taking legal action against Courier for such a poor performance
23/10/12
Our Response: As explained at the time of booking TV's are sent at your own risk. Otherwise what is to stop someone sending a broken TV in the hope that we will compensate them for it?
Excellent service...collected a parcel from Wales and delivered in Greece all within 6 days....great service....
23/10/12
Accurate collection and delivery dates
23/10/12
2nd time I've used parcel monkey, excellent service as usual... Easy, quick and reliable...
23/10/12
Thank you.
Thanks as always. :)
23/10/12
TROUBLE FREE TRANSACTION. COLLECTED AND DELIVERED ON AGREED DATES AND DELIVERED WITHOUT DAMAGE. EXCELLENT SERVICE AND WOULD RECOMMEND.
23/10/12
Citi link seem to have misplaced my parcel, they're trying to find it....
23/10/12
EXCELLENT SERVICE AGAIN 5/5
23/10/12
No comment left by this customer.
23/10/12
from pick up at home to the delivery to customer it all went smoothly.able to keep a check on the situation with the parcel.
23/10/12
As previously the service was very good and we will continue to use your services.
23/10/12
No comment left by this customer.
23/10/12
No comment left by this customer.
23/10/12
No comment left by this customer.
23/10/12
No comment left by this customer.
23/10/12
No comment left by this customer.
23/10/12
Easy clea service, although one screen mentioned to print a label even thoug for the particular courier there was no need for one
23/10/12
bought a pressure washer via eBay but the seller didn't want to arrange postage sorted it myself through your company with no probs thanks
23/10/12
No comment left by this customer.
23/10/12
Great service
23/10/12
Excellent service, highly recommended
23/10/12
Although I found the system easy to use, the item sent was broken even though very well packed!
23/10/12
Site easy to use, prompt collection and delivery. Will use again
23/10/12
Collected on time and delivered on time
23/10/12
1 parcel is still awaiting delivery over 10 days since collection!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
23/10/12
My parcel arrived damaged and the very heavy plastic figures were broken..the handling of these parcels were awful.
23/10/12
No comment left by this customer.
23/10/12
First Class Service, Ive used many different ones but this as been by far the best.
23/10/12
arrived timely, paxkage delivered in time, good tracking
23/10/12
Great service, thank you
23/10/12
Fast delivery to Malta with no problems.
23/10/12
Very easy service to use. Instructions all clear and straight forward. Quote very quick and pick up and delivery also quick. V good service.
23/10/12
Very easy service to use. Instructions all clear and straight forward. Quote very quick and pick up and delivery also quick. V good service.
23/10/12
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more