We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,591 reviews.
No comment left by this customer.
25/01/13
No comment left by this customer.
25/01/13
I am very satisfied with the service. Very fast and efficient. Will definately use your service in the future. thank you
24/01/13
No PayPal payments
24/01/13
Our Response: PayPal is a very expensive service and while other companies allow you to use this and pay more for it this is against the rules of PayPal.
The customer service from Parcel Monkey is outstanding and my collections are always on time and delivered within the relevant time frame.
24/01/13
No comment left by this customer.
24/01/13
excellent, infact i couldnt believe how good, so I am about to use you again in next few days, very many thanks
24/01/13
No comment left by this customer.
24/01/13
excellent service, very pleased and I will use it again Thanks
24/01/13
collected on time
24/01/13
Pickup due 18/1, finally collected 22/1 after many phonecalls to parcelforce.
24/01/13
Service was perfect as usual, convenient, best rates
24/01/13
Very efficient thanks a lot
24/01/13
Felt let down badly, you should look after companies who used to give you all their international business
24/01/13
Our Response: We do look after our customers and apologise if you feel we, or the courier selected, have let you down.
No comment left by this customer.
24/01/13
Excellent service. Quick pick up in UK and delivery in Kuala Lumpar ! Thanks.
24/01/13
It's great to see you are so pleased with our own International service :-)
happy with service no complaints
24/01/13
Very impressed.
24/01/13
very friendly delivery guy :)
24/01/13
No comment left by this customer.
24/01/13
Item arrived broken, box was dropped by the looks of it , but not noticed at the time of signing for it :(
24/01/13
Decent service. Bad tracking info, didn't make sense. Driver was day late collecting package. Got there in the end. Doubt I'll use again.
24/01/13
No comment left by this customer.
24/01/13
you're doing ok
24/01/13
Picked up as arranged (despite heavy snow,!) and delivered on the due day.Reasonable charges
24/01/13
Fantastic news!!
the order was not collected , we had to ring it 4 days later, not happy this time as we were not kept informed about the collections.
24/01/13
Good reliable service
24/01/13
No comment left by this customer.
24/01/13
No comment left by this customer.
24/01/13
No comment left by this customer.
24/01/13
Parcel arrived damaged , i dont have time to make a claim as a family member is in hospital and i need to visit a lot at the moment
24/01/13
No comment left by this customer.
24/01/13
No comment left by this customer.
24/01/13
very quick and smooth delivery process. very happy with the servicr. still very pricey so only used for urgent situations.
24/01/13
Easy peasy lemon squeezy. Would use again.
24/01/13
good job this time
24/01/13
No comment left by this customer.
24/01/13
No comment left by this customer.
24/01/13
easy to use website reasonable costs and delivery time
24/01/13
Very good service will use you again
24/01/13
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