We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,592 reviews.
Can't think of anything!
30/01/13
No comment left by this customer.
30/01/13
No comment left by this customer.
30/01/13
No comment left by this customer.
30/01/13
The sender had no printer but the driver had a label. well done, saved the day!
30/01/13
The hole process from finding your Web-Site to receiving a delivery confirmation was so easy, quick and inexpensive. A total time of 42Hr's,
30/01/13
Thank you very much and welcome aboard!!
No comment left by this customer.
30/01/13
Good service and the customer service was excellent
30/01/13
Just started using international couriers and have been pleased with the service received so far,Drivers on time and helpful.
30/01/13
NO REPONSE TO COMPLAINTS AND STILL WAITING PAY FOR 24 HOUR DELIVERY AND TAKES 48HRS + VERY VERY POOR
30/01/13
Our Response: We do respond via our dedicated online support team.
No comment left by this customer.
30/01/13
I'm always very impressed with value efficiency and customer service I don't bother looking anywhere else now just straight to parcel monkey
30/01/13
That's music to our ears!!
great service great price, been telling everyone about your service
30/01/13
Fantastic news and its great to see you have been recommending us too!!
Very easy to use. Quick collection and safe delivery. Well priced. Many thanks!
30/01/13
What a service - if you find better let me know 10/10 from start to finish
30/01/13
Excellent service with great prices. Delivered on time as promised.
30/01/13
great service and great price
30/01/13
No comment left by this customer.
30/01/13
Parcel we sent your driver broken free jar of our products and I did put on glass product handle of care!
30/01/13
No comment left by this customer.
30/01/13
Good fast efficient pollite service
30/01/13
Excellent service at reasonable cost. It would be even better if you could give a time or smaller time slot for pick up.
30/01/13
maybe a text message to let person know roughly when parcel will arrive as drivers normally know
30/01/13
No comment left by this customer.
30/01/13
No comment left by this customer.
30/01/13
Very good service easy to use
30/01/13
Would like to have the flexibility to pick an AM or PM pickup slot.
30/01/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
It didn't get picked up on the day they said,and arrived missing leg of table they took it back till van was empty .so no table ye
30/01/13
No comment left by this customer.
30/01/13
No comment left by this customer.
30/01/13
Excellent service as usual!!
30/01/13
No comment left by this customer.
30/01/13
Parcel Monkey itself was faultless, but CityLink let you down. They failed to attempt a collection, and lied that there was no-one here.
30/01/13
Very happy with service, wiill definitely use your services again.
30/01/13
No comment left by this customer.
30/01/13
Now, you're the best for me, the price and the services was amazing,I'm sure my next shipping it will be with Parcel monky.Thank you so much
30/01/13
It's great to see you are so pleased with our website / own International service :-)
No comment left by this customer.
30/01/13
Setting up account took ages. Collected 2.30pm Bristol, arrived Norwich 8.30am next day! Excellent Thankyou..will use again.
30/01/13
Prompt pickup, friendly driver, delivered safely. Happy customer
30/01/13
Great service. Simple and quick to book.
30/01/13
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