We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,280 reviews.
Collected after 12 hours from my order, my parcel arrived in Italy in 3 days. I am very impressed! I will use parcelmonkey again. 5 stars!
28/01/13
The only way you could improve is by letting your client know when the parcel is going to be picked up (time frame am/pm)
28/01/13
Just so easy and so brilliant :)
28/01/13
No comment left by this customer.
28/01/13
Great! Would like to be told AM or PM collection though.
28/01/13
No comment left by this customer.
28/01/13
No comment left by this customer.
28/01/13
Good service and price a+
28/01/13
No comment left by this customer.
28/01/13
First time I have used you & so far so good!
28/01/13
Thank's very much for making your first booking with us.
No comment left by this customer.
28/01/13
very good service. Online business is always worrying when used for the first time - but Parcel Monkey worked without a problem
28/01/13
It would be good to be able to specify/exclude times for parcel collection. E.g. Typical school run hours.
28/01/13
No comment left by this customer.
28/01/13
service and cost is outstanding
28/01/13
Courier never picked up and I had contact them to rearrange very poor service
28/01/13
very good as per normal but booked a couple of parcels in tonight 28th jan and wouldnt allow me to use paypal .
28/01/13
Perhaps more idea of a time frame for collection rather than all day
28/01/13
No comment left by this customer.
28/01/13
brilliant as usual
28/01/13
No comment left by this customer.
28/01/13
good
28/01/13
Poor booking 4 attemps before accepting
28/01/13
No comment left by this customer.
28/01/13
Would have been good to know if pick up to be AM or PM to save waiting in all day. Items delivered in good time despite snow Thank you :-)
28/01/13
No comment left by this customer.
28/01/13
Collected when promised despite bad weather and delivered next day. Great value and good service. Thanks
28/01/13
No comment left by this customer.
28/01/13
Although only supposed to take 3 days we are now at day 8 and parcel still not arrived. Not impressed at all.
28/01/13
No comment left by this customer.
28/01/13
No comment left by this customer.
28/01/13
I would prefer an easier pricing system. Exact measurements of boxes and frightening warnings arent helpful.,
28/01/13
Very good service, would definitely use again, highly recommended
28/01/13
Excellent uncomplicated service, quick pick up and delivery, great every time, thanks
28/01/13
Excellent service
28/01/13
Fantastic service. Highly recommended.
28/01/13
excellent service
28/01/13
No comment left by this customer.
28/01/13
I'd allow minute characters for message to courier on collection - you currently have a large box that only seems to allow 40 ish characters
28/01/13
Excellent service Thankyou
28/01/13
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