We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,845 reviews.
Prompt collection of parcel - polite driver and reached destination next day all intact. Thank you
21/01/13
No comment left by this customer.
21/01/13
no one turned up
21/01/13
excellent
21/01/13
Your service is excellent.. However could be improved by giving an idea of collection even if its just am or pm
21/01/13
Very happy with the service. Easy to follow and quick pick up.
21/01/13
So easy to order, makes selling large goods so much easier, prices far better than Royal mail
21/01/13
No comment left by this customer.
21/01/13
No comment left by this customer.
21/01/13
Consignee very happy with delivery & condition of parcel. I'm very happy with the collection & the driver
21/01/13
No comment left by this customer.
21/01/13
No comment left by this customer.
21/01/13
Once again, a perfect service from start to finish. I highly recommend Parcel Monkey. Thank you.
21/01/13
No comment left by this customer.
21/01/13
i am back using these guys after having a break and using parcels2go but monkey are top class keep it up guys 10/10
21/01/13
Thank you and welcome back :-)
Driver was very helpful and offered to print new label at depot, seeing as our printer had broken down.
21/01/13
I am very happy with the service: the collection was first thing in the morning, the man was very pleasant and friendly, quick delivery!
21/01/13
No comment left by this customer.
21/01/13
The courier didn't read the info and tried to deliver to the wrong house..my customer got upset, but was delivered next day ok. City Link
21/01/13
Best parcel service :) always use parcelmonkey and very happy with it 10 star rating forget 5 !!!
21/01/13
No comment left by this customer.
21/01/13
No comment left by this customer.
21/01/13
parcel not collected on day arranged and has still not been delivered yet
21/01/13
Well done. Collected as you advised.
21/01/13
excellent service
21/01/13
well done
21/01/13
Very reliable! Would totally recommend!
21/01/13
Thanks very much.
No comment left by this customer.
21/01/13
great service once collected, there was a hiccup at first attempt but speedy delivery.
21/01/13
FIRST TIME USED - EXCELLENT - WILL DEFINITELY USE AGAIN - THANK YOU
21/01/13
PARCEL WAS DELIVERED ON TIME AT A COMPETITIVE RATE.
21/01/13
No comment left by this customer.
21/01/13
Didn't collect parcel. Assume it was because of snow. However, a courtesy call would have been nice to say you weren't coming.
21/01/13
prcels arrived on time - all in good order.
21/01/13
No comment left by this customer.
21/01/13
Just good service overall. Thanks.
21/01/13
No comment left by this customer.
21/01/13
Thanks again for good service.
21/01/13
No comment left by this customer.
21/01/13
collection driver is excellent as always, polite, porofessional and a credit.
21/01/13
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