We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,280 reviews.
No reports from our customer of the parcel not arriving so the delivery must have been ok
28/01/13
Some indication of AM/PM for both collection and delivery would have been helpful, maybe a future improvement ???
28/01/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
Parcel Force collected the boxes on the day advised, now awaiting website update to confirm boxes sent to Indonesia
28/01/13
No comment left by this customer.
28/01/13
No comment left by this customer.
28/01/13
Really reliable as always!!
28/01/13
excellent & easy service
28/01/13
as usual brilliant . i would advise anyone to use parcel monkey as prices are very good and insurance is good also .
28/01/13
Collected and delivered as promised with minimum fuss. Just what you need from a courier service.
28/01/13
Great, service, great price, simple to organise with no hassle. Very pleased!
28/01/13
very good service as usual- even with all the snow, there were no delays
28/01/13
very good,
28/01/13
No comment left by this customer.
28/01/13
we were very pleased with your service
28/01/13
No comment left by this customer.
28/01/13
Worked a treat at a fair price!
28/01/13
The lack of any pick-up timing is a bit of a pain but otherwise the experience was OK
28/01/13
No comment left by this customer.
28/01/13
No comment left by this customer.
28/01/13
great, thank you
28/01/13
Great service as always :) will continue to use!
28/01/13
No comment left by this customer.
28/01/13
No comment left by this customer.
28/01/13
Does what is says on the tin and cheap too!
28/01/13
No comment left by this customer.
28/01/13
No comment left by this customer.
28/01/13
I was really impressed. A really good service to enable a non company to use a courier service.
28/01/13
No comment left by this customer.
28/01/13
great service at a great price. will use again.
28/01/13
Reasonable price delivery and a website that is quick and easy to navigate.
28/01/13
prompt and reliable. Thank you
28/01/13
Thank you very much.
I sent a letter to you in Decmeber with regards to a complaint. Still waiting for a response.
28/01/13
Our Response: All letters we receive are dealt with quickly. Can I ask you submit your issue via our dedicated online support team please?
The part of the website to change pick up times did not work at all so seller had to panic to pack. Happy with all other
28/01/13
You can't select a pick up time only a pick up day.
Devon to Inverness in a day despite massive snowfalls. Usual excellent, reliable CityLink service.
28/01/13
That's fantastic to read and thank you very much for leaving your review.
No comment left by this customer.
28/01/13
Hi i was not happy due to Courier took 4 days to deliver and it was a present for my daughters 18th birthday and the roads was clear
28/01/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
Great all round, thanks
28/01/13
amazing service - under 2hrs from collection in Cirencerster to delivery London olympia
28/01/13
No comment left by this customer.
28/01/13
Thank you an excellent service!
28/01/13
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