We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,785 reviews.
No comment left by this customer.
10/02/13
No comment left by this customer.
10/02/13
No comment left by this customer.
10/02/13
My first experience was very positive. Will definitely use the service again.
10/02/13
Thank's very much for making your first booking with us.
The delivery wasn't collected when it was supposed to be.
10/02/13
No comment left by this customer.
10/02/13
No comment left by this customer.
10/02/13
Very professional; would defintely reuse and recommend. Only recomm wld be if you can specify the pk up time in slots mrng or even
10/02/13
I changed from a different service provider to Parcel Monkey, and I think your service is by far the best I have experienced
10/02/13
Thank you very much.
Very efficient. Quick pickup. Thank you!
10/02/13
Collected on arranged day, and delivered the following day. Service can only be improved if carrier where to state am or pm collection.
10/02/13
excellent in all respects
10/02/13
Unfortunatly one of the parcels was damaged on delivery even though it was well packed and had fragile stickers all over it.
10/02/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
All was as it should be
10/02/13
collected and delivered as arranged. First class service
10/02/13
My two prevoius collection failed badly i had to rebook from another courier and not happy at the moment with your service.
10/02/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
No comment left by this customer.
10/02/13
The easyest parcel I have ever sent!
10/02/13
No comment left by this customer.
10/02/13
very good service will us again
10/02/13
all was perfect. keep up good work.
10/02/13
We will always try our very best.
No comment left by this customer.
10/02/13
No comment left by this customer.
10/02/13
Excellent service and price saved me a huge amount of time and effort, thank you once again.
10/02/13
good service thx..
10/02/13
No comment left by this customer.
10/02/13
Very pleased with the website process and collection. Item was delivered promptly
10/02/13
parcel not collected. waited in all day til 8 pm. no explanation, phone numbers on website not working. label would not print 2nd time.
10/02/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
excellent service and value for money
09/02/13
great prices great service
09/02/13
Be able to have the parcel picked up within 4 hour time slot
09/02/13
no comment
09/02/13
Good service apart from one of my parcels arriving at customers smashed
09/02/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
Spot on
09/02/13
Excellent. Will use again. A+++++
09/02/13
no comment
09/02/13
Quicker confirmation for collection and label, 2hrs to receive.
09/02/13
Brill service - top marks
09/02/13
no comment
09/02/13
No comment left by this customer.
09/02/13
