We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,591 reviews.
No comment left by this customer.
29/01/13
NO ATTEMPT BY DRIVER TO COLLECT PARCEL , I HAD TO MAKE CONTACT WITH THE CARRIER FOR A LATER PICKUP
29/01/13
No comment left by this customer.
29/01/13
No comment left by this customer.
29/01/13
No comment left by this customer.
29/01/13
Rubbish! Day late collecting. Not good
29/01/13
No comment left by this customer.
29/01/13
No comment left by this customer.
29/01/13
No comment left by this customer.
29/01/13
Good web site & very easy to navigate only negative I have is you had to leave credit card details to pay!
29/01/13
No comment left by this customer.
29/01/13
No comment left by this customer.
29/01/13
Allways dependable ,recommend
29/01/13
Thank you very much.
hassle free service, excellent booking communication, never needed a label printing, detailed tracking, what more do you need, great.
29/01/13
Perfect! although the web-site is often slow to respond.
29/01/13
No comment left by this customer.
29/01/13
Despite plenty of packing, labelling and request to handle with care some items still arrived broken for which I have to lose out
29/01/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
No comment left by this customer.
29/01/13
No comment left by this customer.
29/01/13
Very good sevice, what else can I say?
29/01/13
They have not received it yet it is now the 29/1/13 sent over a week ago you have always been good in the past Dave for kootensaw
29/01/13
Our Response: Sorry Dave, Please contact our online support team who will look into this further for you.
Very good only slight advantage would be to be have an indication of a morning or afternoon pickup time slot so I could pop out.
29/01/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
All ways on time and very helpful !
29/01/13
Good rate and pick up and drop on time no issues.
29/01/13
Great prices great service
29/01/13
quick and easy
29/01/13
The service was very good.
29/01/13
Great service as usual - Coventry to Glasgow in less than 24 hours - and at the right price !
29/01/13
Great price, well organised service!
29/01/13
A very good srevice, Have never needed complain
29/01/13
Very Poor, the parcel should have been collected yeaterday, the sellers wife stayed in all day awaiting collection.
29/01/13
Our Response: But the order the review was intended for was collected and delivered on time.
Good price and service
29/01/13
General poor service, Courier driver claimed to have called despite me being in all day. No phone no. is very very poor. Will not use ever
29/01/13
Our Response: Sorry to read that you feel that way. The tracking shows a collection attempt was made though.
No comment left by this customer.
29/01/13
nextday prompt collection and verygood delivery time ......will use you again....thank you
29/01/13
No comment left by this customer.
29/01/13
Around the 5th time I have used Parcel Monkey in the last year. No complaints at all about service!
29/01/13
No comment left by this customer.
29/01/13
a briliant hassel free service at a gr8 price. thanx :-)
29/01/13
No comment left by this customer.
29/01/13
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