We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,840 reviews.
No comment left by this customer.
21/01/13
Last few pick ups have been spot on- early doors, less waiting around. One parcel delivered on time despite the weather, waiting on 2 more!!
21/01/13
No comment left by this customer.
21/01/13
Better to have time for pick up and delivery
21/01/13
No comment left by this customer.
21/01/13
Very efficient service
21/01/13
Delighted with the service , will not only recommend to others but will use this service again
21/01/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
21/01/13
super and delivery when stated many thanks
21/01/13
User friendly website, user friendly and very efficient service,excellent value for money
21/01/13
Would have been good to know when to expect the courier
21/01/13
Excellent as usual ...
21/01/13
Very quick delivery of my collected parcel. No quibbles.
21/01/13
The parcel was collected promptly and arrived within the specified time at the other end. good value and no problems. Thank you
21/01/13
No comment left by this customer.
21/01/13
No problems great service thanks very much
21/01/13
Excellent, professional service as always! Quick, convenient & easy to use.
21/01/13
It would be handy to get an SMS when the package is picked up. I used this to collect from someone, rather than send.
21/01/13
Easy website, & to use, shame city link won't give a, Am or Pm collection. Have to call & wait in all day!!!!
21/01/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
No comment left by this customer.
21/01/13
No comment left by this customer.
21/01/13
This is now the second time we have used your service, and again we are more than pleased. The couriers prompt, polite and service reliable
21/01/13
No comment left by this customer.
21/01/13
Parcel arrived next day so very pleased
21/01/13
No comment left by this customer.
21/01/13
Only thing missing is ability to change delivery details online. Would be useful for changing name/address of destination before collection.
21/01/13
But that could create a totally different price!!
No comment left by this customer.
21/01/13
No comment left by this customer.
21/01/13
No comment left by this customer.
21/01/13
Great service
21/01/13
very poor service as the parcel was meant to be delivered next day how ever it got delivered very late a day after which is not acceptable.
21/01/13
Our Response: On behalf of the courier concerned please accept our apologies for the late delivery attempt.
Easy to use the site. Pick up when stated. Parcel labels easy to aquire
21/01/13
No comment left by this customer.
21/01/13
No comment left by this customer.
21/01/13
Very good
21/01/13
Easy to use and good value. Excellent service.
21/01/13
No comment left by this customer.
21/01/13
Absolutely brilliant will never go else where again !!! Thanks very much and definitely cost affective thank you !!
21/01/13
Thank you very much.
No comment left by this customer.
21/01/13
Wonderful value for money and simple. An iPhone app would be the only thing extra I could want.
21/01/13
We hope to bring this, alongside other development projects, later in 2013.
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