-1"/>
We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,009 reviews.
Just keep in up
04/12/12
Good again!!!
04/12/12
very good thanks, delivery was reasonably cheap also :)
04/12/12
clearly left message stating parcel in garage if I was out, note through the door saying could not collect - very disapointing
04/12/12
Our Response: On behalf of the courier concerned please accept our apologies.
Great gettimg parcel picked up from work and arrived at destination in double quick time ..fab service
04/12/12
As always, an excellent portal for personal accounts for Citylink
04/12/12
cant fault angthing, spot on thanks paul
04/12/12
great thanks
04/12/12
great service nice and cheap easy to organise
04/12/12
Excellent service. Don't lose sight of value for money.
04/12/12
We don't intend to but we have to raise our prices if the couriers do though.
exellent service will use again
04/12/12
We are happy with your service but if we had an indication whether a collection would be am. or pm. it would be tremendous.
04/12/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
good service, recommends others..
04/12/12
easy and quick to use
04/12/12
Booked late and picked up at 10am the next day. Great service all round. Thank you
04/12/12
No comment left by this customer.
04/12/12
Fast easy and good value. Who could deliver better!
04/12/12
No comment left by this customer.
04/12/12
No comment left by this customer.
04/12/12
No comment left by this customer.
04/12/12
All good
04/12/12
Very Disappointed with this service collection should have been friday,has only just been collected tuesday 17.42 not happy at all very poor
04/12/12
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
really straightforward service, delivery man very pleasant (please tell him), parcel not bashed, thank you, I will use you again.
04/12/12
prompt service,no messing ,many thanks
04/12/12
need 2 hour window rather than waiting all day
04/12/12
The parcel hasnt arrived yet, and it is one week tomorrow (you promise 2-4days for International parcels).You also have no published tel no.
04/12/12
Our Response: Delivery was attempted on December 1st according to the tracking details which are available for you to view.
great service - very fast - you did exactly what you advertised
04/12/12
No comment left by this customer.
04/12/12
The reason for this low rating is that you gave me poor advice on labels and customs declaration - no room to say more.
04/12/12
Once Again great value service. Thank you
04/12/12
collection and delevery to me was perfect thankyou, 5 x service
04/12/12
A prompt friendly service.I really like the fact that you collect from my house .
04/12/12
Not Collected
04/12/12
Parcel monkey great. City Link couriers VERY average.
04/12/12
It is the 4th of December and I am still waiting to receive my delivery. Nothing received so far
04/12/12
Have shop drop off which is less money similar to collect plus
04/12/12
We hope to bring you something much better that that next year!!
Can't track the parcel, no idea if it has arrived safely.
04/12/12
Our Response: You can and it has.
parcel delivered a day late
04/12/12
No comment left by this customer.
04/12/12
Excellent service
04/12/12
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more