We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,845 reviews.
VERY gOOD - NOT VERY POOR, PRESSED WRONG LINK! SORRY
22/01/13
Our Response: LOL and no problem ;-)
No comment left by this customer.
22/01/13
No comment left by this customer.
22/01/13
More services where printer isn't required for labels as I don't own one and don't want to buy one, whilst you offer this service ill use u
22/01/13
Another good transaction
22/01/13
No comment left by this customer.
22/01/13
Excellent all round, if any improvement could be made the courier informing me of an am or pm collection, will use again for sure.
22/01/13
Did exactly what it said on the tin at one third of cost of Royal Mail - and I didn't have to leave the house!
22/01/13
1 week later item still not collected or delivered
22/01/13
Our Response: I am sorry to read that but have you re booked the collection?
I am very disappointed!. Check the sending address before you collect the parcel!!!! Put a notice about no delivery to PO BO addresses!!!!!
22/01/13
Our Response: We have as it's in our terms and conditions.
No comment left by this customer.
22/01/13
No comment left by this customer.
22/01/13
Excellent service at a very competitive price. Will definitely use again. Thanks.
22/01/13
No comment left by this customer.
22/01/13
No comment left by this customer.
22/01/13
Great service - thank you :0)
22/01/13
Very good even though the weather was bad with snow
22/01/13
No comment left by this customer.
22/01/13
No comment left by this customer.
22/01/13
Great service
22/01/13
I received great servce, really easy to arrange and it all went smoothly - really impressed! :)
22/01/13
Thank you very much :-)
Parcel arrived in time.
22/01/13
I was pleased with the service but the tracking system needs inproving according to the tracking message still at depot
22/01/13
competitive price,good home pick up & delivery service.would be even better if estimated pick up time can be provided in advanced.
22/01/13
No comment left by this customer.
22/01/13
Excellent! My customer gave an incomplete address, City Link rang for more info, then the driver rang to thank me for helping! Class!
22/01/13
Fantastic news!!
No comment left by this customer.
22/01/13
Good service!
22/01/13
No comment left by this customer.
22/01/13
Parcel force needs barcode label which should be supplied by parcel monkey, lead to driver refusing nearly my parcel
21/01/13
Our Response: That is incorrect as we have worked with ParcelForce for over two years and they supply the labels.
No comment left by this customer.
21/01/13
Very efficient both on collection and delivery. Many thanks Guys.
21/01/13
Excellent service as always! The only way to send parcels quickly / safely and cheaply! Thank you once again!
21/01/13
No comment left by this customer.
21/01/13
No comment left by this customer.
21/01/13
Great service, easy, quick and reliable, thanks. I'll be back for all my parcel needs.
21/01/13
Parcel was delayed and when it arrived the item (hifi unit) was damaged beyond repair.
21/01/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
No comment left by this customer.
21/01/13
good when good, when it goes wrong u dont give a ****
21/01/13
No comment left by this customer.
21/01/13
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