We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,785 reviews.
No comment left by this customer.
06/02/13
No comment left by this customer.
06/02/13
No comment left by this customer.
06/02/13
Super fast service thank you
06/02/13
The most fantastic parcel experience of my life
06/02/13
!!!!!!!!!!!
Very happy with overall service
06/02/13
The parcel was delivered to the wrong place and I now have an irate customer who is still waiting for what he bought
06/02/13
Our Response: Sorry to read that and if you contact our online support team they will look into this further for you.
Tracking number no good sent email no reply
06/02/13
Our Response: Tracking works fine and shows the item was safely delivered.
Website said no printer needed but 1 was required, all good otherwise, thanks.
06/02/13
No comment left by this customer.
06/02/13
Very good service. Thank you.
06/02/13
No comment left by this customer.
06/02/13
It would be nice if you could let customers know the time of collection, When I tried to track the parcel the PM number was not complete.
06/02/13
Tracking is working ok as far as we can see for the order in question.
still waiting for the parcel to be collected!
06/02/13
Our Response: Sorry to read that and if you contact our online support team they will look into this further for you.
Communicate with Courier and try to establish why their Ashford depot constantly fail to another couriers on time.
06/02/13
Our Response: Thank you and we will look into this location as it does show a high failure rate based on our internal stats
Very fast service thank you
06/02/13
collection and delivery all fine - will use again.
06/02/13
No comment left by this customer.
06/02/13
Fast, cheap and easy to use :)
06/02/13
Really pleased with the service as always an easy transaction and quick delivery time
06/02/13
Parcel picked up on time and delivered on time too, very happy!
06/02/13
No comment left by this customer.
06/02/13
No comment left by this customer.
06/02/13
very good service
06/02/13
No comment left by this customer.
06/02/13
Quick, cheap and easy.
06/02/13
excellent service thank you
06/02/13
GREAT
06/02/13
No comment left by this customer.
06/02/13
No comment left by this customer.
06/02/13
We were about to run out of a vital packing material. ParcelMonkey got more to us in just a few hours. -- Matt Collins, www.loveknitting.com
06/02/13
Cheers Matt for the great review :-)
No comment left by this customer.
06/02/13
Great. same as the other times. Thank you.
06/02/13
Perfact...as always :)
06/02/13
did what it said on the tin!
06/02/13
No comment left by this customer.
06/02/13
Great service, no hassle. Will be using to send parcels from now on. Many thanks.
06/02/13
Thank you very much.
Good service. Picked up on day arranged. It was a return so must have been delivered as a refund has been paid.
06/02/13
No comment left by this customer.
06/02/13
No comment left by this customer.
06/02/13
