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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,009 reviews.
No comment left by this customer.
06/12/12
Let down by CityLink driver didnt get out of va. Waited on drive Began to drive off I came out to him Said he did't think anyone was in
06/12/12
Please accept our apologies for this. Rest assured we will speak to the courier concerned.
Nice and easy!
06/12/12
No comment left by this customer.
06/12/12
No comment left by this customer.
06/12/12
A++++++
06/12/12
No comment left by this customer.
06/12/12
No comment left by this customer.
06/12/12
Easy to use, quick collection no hassles! :0)
06/12/12
All went smoothly from collection to delivery. Will use again as it was cheaper than post office!
06/12/12
That's music to our ears!!
Very pleased with Nightfrieght's Heavy & Large item service, will use again through Parcel Monkey, Thank You
06/12/12
Thank you very much and we will pass on your praise to Nightfreight.
No comment left by this customer.
06/12/12
No comment left by this customer.
06/12/12
No comment left by this customer.
06/12/12
No comment left by this customer.
06/12/12
Brilliant service
06/12/12
parcel was supposed to go to Highlands, the address was correct and it was sent to Jersey! Very bad service
06/12/12
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
Delivery driver was very helpful!
06/12/12
excellent service as usual even at this busy time
06/12/12
No comment left by this customer.
06/12/12
Great service and delivery time - only improvement I would suggest is specify a pick up slot - we waited in all day and pick up was 18:00
06/12/12
Just about to use your services again, first experience was very good.
06/12/12
Fantastic news, Thanks very much.
I thought that the courier service could give you a better idea of time for pick up not just 8am to 6pm
06/12/12
3 boxes collected 2 delivered 1 not hrs on phone sorting then its saying 5 boxes three days later third box delivered late at night ,joke
06/12/12
Better than parcel2go ,simple
06/12/12
:-)
collected and deliverd on time
06/12/12
No comment left by this customer.
06/12/12
No comment left by this customer.
06/12/12
3 days late picking up no comunication and no very helpful on phone
06/12/12
STRAIGHT FORWARD, NO PROBS, THANKS :)
06/12/12
you quoted next day delivery which we paid 41 gbp 4. It hasnt arrived yet. I want my cash back. You missed my important meeting. Beyond poor
06/12/12
Great service,recommended!!
06/12/12
amazingly fast and great service
06/12/12
No comment left by this customer.
06/12/12
No comment left by this customer.
06/12/12
Now used you twice at first I was very wary and didn't understand how you could do it for the price. However the service was faultless
06/12/12
No comment left by this customer.
06/12/12
No comment left by this customer.
06/12/12
No comment left by this customer.
06/12/12
after booking I noticed that I could have placed a time for collection direct with courier at same cost as not o have to stay at home allday
06/12/12
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