We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,280 reviews.
Good price and service
29/01/13
General poor service, Courier driver claimed to have called despite me being in all day. No phone no. is very very poor. Will not use ever
29/01/13
Our Response: Sorry to read that you feel that way. The tracking shows a collection attempt was made though.
No comment left by this customer.
29/01/13
nextday prompt collection and verygood delivery time ......will use you again....thank you
29/01/13
No comment left by this customer.
29/01/13
Around the 5th time I have used Parcel Monkey in the last year. No complaints at all about service!
29/01/13
No comment left by this customer.
29/01/13
a briliant hassel free service at a gr8 price. thanx :-)
29/01/13
No comment left by this customer.
29/01/13
No comment left by this customer.
29/01/13
the collection date was incorrect as it was due to be collected the day before i paid but other than that all good
29/01/13
Nice price, and good service thank you
29/01/13
****ylink didn't wait for the receptionist to answer the door, rang, posted the card and ran.
29/01/13
Parcels turned up next day & collected on time, unlike parcel2go
29/01/13
That's music to our ears!!
No comment left by this customer.
29/01/13
super yet again, turned up on day booked, delivered the day after! what more can I say' thanks again
29/01/13
No comment left by this customer.
29/01/13
Delieverd as stated. Thanks.
29/01/13
Fantastic Service and fantastic price. I saved well over 100% on the original quote from the Post Offive. Will certainly use you again.
29/01/13
No comment left by this customer.
29/01/13
first rate service, would recommend to my friends
29/01/13
No comment left by this customer.
29/01/13
Happy with service. Easy to set up
29/01/13
No comment left by this customer.
29/01/13
great service as always
29/01/13
Everything went exactly as expected. Hassle free.
29/01/13
Excellent next day service. Good value for money. Thankyou
29/01/13
Top ratings for speed as they got package already, but you could make customs form a bit easier
29/01/13
Fantastic (Nice and Easy) Just like Perry Como
29/01/13
website easy to understand and navigate, trouble free pick up and delivery signed for on time , excellent will use again and recommend
29/01/13
time slots...would be great
29/01/13
courier didn't collect on the arranged day for the first parcel the other two went fine.
29/01/13
Great service
29/01/13
I can't think of anything. Maybe an email to say the parcel has been delivered would be useful, but the recipient called me anyway!
29/01/13
Thanks Parcel Monkey, great service and amazing value as usual. Parcel made it next day despite the snow and ice.
29/01/13
good service
29/01/13
No comment left by this customer.
29/01/13
No comment left by this customer.
29/01/13
No comment left by this customer.
29/01/13
This was the first time I've used your service and it worked a treat. I will certainly use you again. Thanks !
29/01/13
Thank's very much for making your first booking with us.
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