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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,009 reviews.
No comment left by this customer.
09/12/12
Fantastic service can't believe how quick it got delivered and collected will def use you again and what a great price thankyou
09/12/12
No comment left by this customer.
09/12/12
Excellent service. Easy to book and was collected and delivered in the time stated.
09/12/12
Excellent service, quick,safely, would recommend to everybody!!!! Thank you+++
09/12/12
Thank you and it's great to see you will be recommending us.
excellent.been using this service for nearly 3 years,never had a parcel go astray
09/12/12
Fantastic news, Thanks very much for your long term business.
excellent delivery service. I like to take the parcel to the collection office myself after booking online, but the driver is not told
09/12/12
I missed the Courier collection and trying to book a recollection was a nightmare and I probably spent more on phone calls.
09/12/12
Parcel Collected At The Correct Address On The Correct Day As Advised. All Good. Thank You. Happy Christmas !!
09/12/12
And a Happy Christmas to you too!!
No comment left by this customer.
09/12/12
No comment left by this customer.
09/12/12
very happy with your excellent service
09/12/12
No comment left by this customer.
09/12/12
CHEAP QUICK AND VERY PLEASENT PEOPLE
09/12/12
Get the courier to collect the parcels when they promise too!
09/12/12
will always use you as you use city link better than dpd
09/12/12
No comment left by this customer.
09/12/12
I've put a complaint in with Courier. Collection delayed 3 days late! I didnt even ask for my money back and all i wanted was an apology
09/12/12
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
Friendly efficient service - many thanks.
09/12/12
GOOD AS USUAL BUT A PICK UP TIME WOULD BE AN ADVANTAGE
09/12/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
great service as always...
09/12/12
Very impressed on this side no word from Greece of arrival yet
09/12/12
Excellent service collected and delivered within 24 hrs very happy
09/12/12
Easy..sorted!
09/12/12
Very good service. Parcel was picked up nice and early..
09/12/12
no comment
09/12/12
Good service. No comments to add
09/12/12
I was very impressed with all the service the courier was very helpfull and polite,,also the speed it was delivered I will be using you agai
09/12/12
Parcel collected before noon & delivered within 24 hours. Website easy to navigate & booking simple. Very please allround
09/12/12
As ever very reliable and very well priced Thank You
09/12/12
the delivery man was churpy and helpful on both ends thank you
09/12/12
excellent service very happy thank you
09/12/12
Brilliant service. This is the 3rd time I have used Parcel Monkey to send stuff from the UK to Italy. Great value and always on time
09/12/12
Fantastic news, Thanks very much.
took day off work. waited in all day for parcell to be picked up. no one turned up. so had to drive to depo that night and drop off myself.
09/12/12
Our Response: You dropped the goods in during the extended working hours City Link are currently operating under due to the peak Christmas period. From November 26th they are working until 9pm.
I booked for the parcel to be picked up and once I had managed to fill the form out it went well, shame it arrived damaged had to return!!!!
09/12/12
no comment
09/12/12
no comment
09/12/12
As usual ,quick and efficient
09/12/12
no comment
09/12/12
Excellent service
08/12/12
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