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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,009 reviews.
Great service
05/12/12
No comment left by this customer.
05/12/12
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05/12/12
No comment left by this customer.
05/12/12
Courier failed to collect item told lies driver had called and left card when i was in all day and when i rebooked they did not care
05/12/12
parcel collected from my home on the 29th November,now receiving angry mail saying it has not arrived and your trackin says is not availabl
05/12/12
No comment left by this customer.
05/12/12
No comment left by this customer.
05/12/12
A very professional transaction,would liked to have been told an approx time on the day of pickup as it was at 4.30 by parcelforce
05/12/12
No comment left by this customer.
05/12/12
Excellent!!!
05/12/12
I would like an option to use City Link economy for some not so urgent parcels.
05/12/12
Try our 48hr DX service if you wish to save money with us.
You deliver a fast and effecient service, maybe introduec a same day colection service.
05/12/12
No comment left by this customer.
05/12/12
No comment left by this customer.
05/12/12
No comment left by this customer.
05/12/12
No comment left by this customer.
05/12/12
The driver was very polite. He delivered the parcel right up to the front door at my 1st floor flat! Very pleased.
05/12/12
No comment left by this customer.
05/12/12
excellent service ,tracking very useful, highly recomended
05/12/12
Everything arrived perfectly. Very easy, very affordable- very happy!
05/12/12
Don't change a thing it was all excellent
05/12/12
No comment left by this customer.
05/12/12
No comment left by this customer.
05/12/12
excellent service, very quick
05/12/12
excellent!!!!!!!!!!! will use again.
05/12/12
Tried to use you again but your site kept telling me Kent was in Jersey so I went with a different site. Also, don't like VAT added after.
05/12/12
Excellent service - great value for money.
05/12/12
picked up when they said, and same with delivery. Thank you
05/12/12
Easy to arrange, fast collection and delivery, perfect for heavy items
05/12/12
No comment left by this customer.
05/12/12
No comment left by this customer.
05/12/12
No comment left by this customer.
05/12/12
Found the service to be very competitive with prices and offered a good overall service.
05/12/12
1st. Class service and customer thrilled at quick delivery and all for a very competitive price.Well done
05/12/12
Would be useful to give estimated delivery date so I know eg: whether you count Saturday/Sunday...
05/12/12
It's made clear our service is based on "Next Working Day." Saturday delivery options are available at extra cost if you wish though.
No comment left by this customer.
05/12/12
No comment left by this customer.
05/12/12
No comment left by this customer.
05/12/12
We cannot get hold of anyone at Parcel Monkey, one of the parcels in this consignment was not collected but paid for!!
05/12/12
Our Response: Please contact our support team who will investigate further for you with the help of the courier concerned.
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