We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,593 reviews.
they panic when the word claim pops up, all they do is email over "terms and conditions" and try to get out of it. pay the extra, go direct
25/02/13
Thanks a lot. very fast and nice
25/02/13
No comment left by this customer.
25/02/13
No comment left by this customer.
25/02/13
Excellent rates for overseas parcels now . Just a prompter more informed customer service bit to sort out then perfect for our business use
25/02/13
Reached on time
25/02/13
No comment left by this customer.
25/02/13
good value
25/02/13
Great service , prompt packing print out supplied 10/10
25/02/13
No comment left by this customer.
25/02/13
Very easy to use with clear instruction.
25/02/13
Price was fantastic. Will use again!
25/02/13
At least I did not wait for the whole day . . . . .
25/02/13
Parcel arrived broken and our customer is not at all happy.
25/02/13
No comment left by this customer.
25/02/13
No comment left by this customer.
25/02/13
Great
25/02/13
No comment left by this customer.
25/02/13
No comment left by this customer.
25/02/13
You provide an excellent service. The collection date for the next day was great, it could do with a rough collection time.
25/02/13
Overall service was great however could do with a time slot for collection not just the day.
25/02/13
Spot on.....again.
25/02/13
A minor point, but I thought I might have been given a receipt.
25/02/13
No comment left by this customer.
25/02/13
No comment left by this customer.
25/02/13
great thankyou
25/02/13
No comment left by this customer.
25/02/13
all went smoothly thankyou
25/02/13
Fast and efficient!
25/02/13
No comment left by this customer.
25/02/13
The parcel was delivered within 24 hours, so very happy thanks!
25/02/13
Excellent service. Courteous collection and sent from UK to Germany within 48 hours. Faultless!
25/02/13
Although I purchased 24 hour delivery it took 2 days to get there.
25/02/13
Very quick and easy. Would definitely use again.
25/02/13
Very Pleased, would be nice to have lable that can be printed on diffrent size stick lables. much cheaper than parcel2go.
25/02/13
Excellent service, fantastic price. Highly Recommended !
25/02/13
I was very pleased with the service the young man who collected parcel was very polite thank you
25/02/13
Our Response: So it should have been 5 stars then........lol
Great service as usual, but you do need to introduce a collection window, even if its only AM or PM, saves waiting in all day for collection
25/02/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
No comment left by this customer.
25/02/13
did not collect AGAIN
25/02/13
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