We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,856 reviews.
10 hour collection and delivery slots and not cheap
18/02/13
Our Response: When compared to who??
great prices great service will use again !!!!!!!! FAB !!!
18/02/13
A quick eficient value for money service.
18/02/13
No comment left by this customer.
18/02/13
I cannot recommend any improvements. Very smooth transaction. Posting a parcel has never been such a doddle. Many thanks.
18/02/13
No comment left by this customer.
18/02/13
No comment left by this customer.
18/02/13
Collected on time
18/02/13
No comment left by this customer.
18/02/13
Spot on but tracking status could be better.
18/02/13
Great service, would recommend Parcel Monkey to anyone who has a parcel to send, either in UK or abroad.
18/02/13
Thank you and it's great to see you will be recommending us.
Bring the price down could be cheaper
18/02/13
Parcel collected, hardly something for feedback. Found it hard to generate home address.
18/02/13
Great super fast collection/delivery.
18/02/13
was let down ones but soon put right . big thank you to all staff job well done .
18/02/13
Excellent service as before, very happy customers.
18/02/13
Tracking facility for night freight would have been a bonus otherwise great service
18/02/13
Nightfreight are working on their tracking technology so we hope to bring this to you very soon.
Easy to use site, very helpful - thank you.
18/02/13
No comment left by this customer.
18/02/13
No comment left by this customer.
18/02/13
No comment left by this customer.
18/02/13
the parcel was not collected on the right day- it was a day late. . Also nobody alerted me when it was due to arrive .
18/02/13
Very pleased with the service. Would have preferred a time slot or morning/afternoon collection time but this is the only negative comment
18/02/13
I think the service is awesome and reasonably priced, very good deal. Can't fault the service
18/02/13
all ok
18/02/13
The delivery driver arrived very late in the day which wouldn't have been so bad if we could have had a rough eta of arrival, driver rude
18/02/13
everything went well - it was collected on time and delivered as arranged.
18/02/13
No comment left by this customer.
18/02/13
good price and delivery time.
18/02/13
No comment left by this customer.
18/02/13
Very easy to use service
18/02/13
No comment left by this customer.
18/02/13
No comment left by this customer.
18/02/13
Easy to book orders, tracking which actually works (unlike some others), customer services who get things done. Keep it up, thank you.
18/02/13
You never took my parce and I never had a refund
18/02/13
Our Response: I am sorry to read that. Please contact our online support team via your account who will look into this for you and make the necessary refund.
Excellent as usual a true joyful easy transaction
18/02/13
a very good service could not do anything more realy
18/02/13
great
18/02/13
No comment left by this customer.
18/02/13
Excellent service and convenient, I have already recommended parcel monkey to my friends.
18/02/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
